The Year in Review and a Look Ahead: Plus Technologies Preps for 2021
As 2020 comes to a close, we at Plus Technologies are taking a look back at this extraordinary year & what we're looking forward to in 2021.
- Our dedication to high touch technical support & well-defined processes/tools helped us secure a high percentage of technical support contract renewals, offering a strong financial base on which to operate.
- During these turbulent times, employee safety & wellbeing has been of paramount importance to us. We are extremely pleased by the fact that we have not laid off a single employee or furlough, with no plans to lay off anyone in the future. We continue to offer the same level of service as we had been offering. & for this, we thank our loyal customers who have shown continued faith in our OM Plus output management products.
- PT's philosophy around customer value has helped us gain new customers across different industry verticals. We are incredibly proud to be working with new customers across the healthcare, government, & insurance industries – although sales of new licenses experienced a temporary setback. We also witnessed an increase in existing customers upgrading their installations or increasing their print software licensing.
Speaking about the year 2020, the marketing manager at PT said, "In 2020, our clients showed us an overwhelming amount of appreciation, & we could not be more grateful. We had a successful year despite the economic climate we faced. The year 2020 has left us inspired by our achievements & energized to roll-out solutions for the work-at-home market to help us position ourselves well into the future. Moving forward, we will continue to update our services & products as the needs in the OMS market evolve. All in all, 2020 was a successful year, & we are looking ahead to the coming year with enthusiasm."
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