Virginia Businesses Earn Consecutive Pulse Awards for Outstanding Customer Satisfaction

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and three Virginia companies make the list again in 2018.
LAPEER, Mich. - May 3, 2018 - PRLog -- For three Virginia-based companies, customer service has long been a priority. With multiple Pulse Awards for Customer Satisfaction to their credit, their dedication to providing an excellent customer experience is evident in everything they do. Pulse of the City News is pleased to honor them again in 2018.

Snyder & Associates in Blacksburg, Va. (, is an eight-time Pulse Award winner. The general contractor has been a leader in the building industry since its establishment in 1985, and specializes in commercial and light industrial projects. To provide the ultimate experience for customers, Snyder & Associates offers design build services where it works directly with its design team to develop each project from concept to construction completion. The contractor also self performs rough and finished carpentry, concrete, and site services. The staff at Snyder & Associates is dedicated to completing every project with quality craftsmanship, on time and under budget. Visit the company's Award Page at

HomeLife Access Realty in Ashland, Va. (, has four consecutive Pulse Awards to its credit. Opened in 2011, HomeLife Access Realty specializes in residential, farms, land, and 55+ developments, as well as new construction, working with everyone from first-time homebuyers to empty nesters and everyone in between. The goal is simply to give buyers and sellers the very best service while making them feel good about the entire process. So, all of the agents are professionally trained, highly knowledgeable and extremely dedicated. Visit the office's Award Page at

Locally owned and operated, Cole Electric in Virginia Beach, Va. (, is also a four-time Pulse Award winner and has served the electrical needs of the area since 1990. The company's specialty is fuse box to breaker box conversions, and since the box is the heart of customers' home wiring, selecting the company that will perform the conversion properly is paramount to their safety. According to President Scott Cole, the company's quick response time with the customers' safety and concern in mind, combined with education, expertise and professionalism, makes Cole Electric the best choice for all electrical needs. Visit the company's Award Page at

"We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems," says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. "They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!"

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

About Pulse of the City News and The Stirling Center

The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the "customer experience" perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides "customer-first" learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to

Jamie Rawcliffe
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Location:Lapeer - Michigan - United States
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