News By Tag
* New Cadillac
* Heiser West Bend
* Heiser Cadillac
* Milwaukee Cadillac
* West Bend Cadillac
* More Tags...
News By Location
Cadillac is recognized as a J.D. Power 2014 Customer Champion
Heiser Chevrolet Cadillac Dealership In West Bend, Wisconsin Does Its Part to Support Brand’s Commitment to Customer Service
”The goal we set for our employees—everyday—
Programs like Cadillac Shield, a comprehensive suite of owner benefits including Remote Vehicle Diagnostics, a Premium Care Maintenance program and 24/7 roadside assistance demonstrate Cadillac’s commitment to customer service. Cadillac dealers, such as Heiser Chevrolet Cadillac, also undergo extensive customer service training to create a world-class environment.
To qualify for inclusion on this elite list, companies must excel within their own industry and among the nine industries included in the Customer Champions analysis by J.D. Power. To determine the J.D. Power 2014 Customer Champions, J.D. Power examined five factors: People, Presentation, Process, Product and Price.
For the 2014 Customer Champions, J.D. Power evaluated more than 600 brands. The 2014 Champions were identified based on customer feedback, opinions and perceptions gathered primarily from J.D. Power’s syndicated research in 2013. This group of 50 represents the highest-performing U.S. companies that deliver service excellence – both within their respective industry and across the nine industries measured.
About Heiser Automotive Group:
Heiser Automotive Group was established 97 years ago in Milwaukee. Their motto is “Anything’
Cadillac has been a leading luxury auto brand since 1902. In recent years, Cadillac has engineered a historic renaissance led by artful engineering and advanced technology. More information on Cadillac can be found at media.cadillac.com (http://media.cadillac.com/
Heiser Chevrolet Cadillac