RedCritter brings enterprise gamification to customer service with Salesforce

Enterprise gamification for the call center promotes better customer service
DALLAS - Feb. 17, 2014 - PRLog -- RedCritter Corp., today announced immediate availability of its enterprise gamification solution for Salesforce's customer support SaaS. RedCritter's solution can be configured in minutes. It provides managers with new ways to recognize and reward agents the exhibit the behaviors that lead to better customer support.

"When RedCritter is used with, it offers a compelling way to recognize and reward agents for a job well done. It only takes a few minutes to incorporate recognition and rewards, but the improvements in agent culture and customer satisfaction are permanent." - Erika Lambert, RedCritter COO

RedCritter for includes support for automatically managing badges, leaderboards, skill tracking and even a rewards store that operates on virtual currency. Managers also have tools to recognize agents on-the-spot by tapping devices to distribute skill points or virtual currency.

RedCritter for Salesforce's is immediately available. Visit to learn more.

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Erika Lambert
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Tags:Enterprise Gamification, Customer Support, Gamification, Salesforce, Saas
Industry:Business, Software
Location:Dallas - Texas - United States
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