News By Tag * Operational Excellence * Transformation Initiative * Change Readiness * Sustainable Change * More Tags... Industry News News By Place Country(s) Industry News
| ![]() Results: Major Roadblocks that Act as Barriers to RESULT in your Transformation InitiativeOperational Excellence Thought Leader & Keynote Speaker Ron Crabtree Shared Techniques during the "RESULTS:How to Overcome Major Roadblocks that Act as Barriers to RESULT in your Transformation Initiative" MetaExperts Webinar Series
By: MetaOps, Inc Operational Excellence thought-Leader &keynote speaker Ron Crabtree was joined by CEOs, presidents, COOs, senior vice-presidents and operations executives in all disciplines and industries charged with improving contact center performance. The webinar was held on Thursday, August 22, 2013. During the event, Crabtree shared the three key factors to sustainable change and techniques on how to lead meaningful and impactful discussions and discovery about the "change readiness state" of organizations related to major transformation. Crabtree explained, "Most organizations don't perceive that they have any roadblocks to overcome in pursuing transformation and see the problems as too big to tackle, not as something that they can do something about." Key discoveries attendees took away from Crabtree's webinar were: •Easy-to-use tools to assess the organization’ •How to engage leadership in understanding the three keys to sustainable change in transformation •The four necessary phases of transformation required in any major organizational change-for-the- •How to lead an organization through assessing its "change readiness state" •Approaches to engage leadership in taking action to support sustainable change and transformation Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB is a co-author or author of five books on operational excellence, including "Driving Operational Excellence," All attendees received a free subscription to the monthly MetaOps MagEzine, where experts from various industries and backgrounds share insightful, up-to-date, and informative articles on topics that will help business innovators achieve their goals. MetaExperts Webinar Series is held every last Wednesdays of the month. You may visit http://www.MetaOps.com andhttp://www.metaexperts.com for future webinars. End
|
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||