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ServiceMaster Cleaning & Restoration of OshKosh, WI Switches to NexTraq to Reduce Expenses
Cleaning and restoration company saves money through use of fleet management solution
ServiceMaster Cleaning & Restoration of OskKosh, WI, found themselves combatting the same everyday fleet management challenges as many other businesses: high fuel costs, incorrect payroll and a need to improve customer service. ServiceMaster was already using a fleet management system, but decided to look for a less expensive, easy-to-use solution that would help control costs.
Ultimately, the decision was made to switch to the NexTraq Fleet Management solution based on its competitive pricing and comprehensive solution.
Soon after switching to NexTraq, ServiceMaster began seeing measurable results and improved driver behavior. Melissa Wesenberg, Operations Coordinator for ServiceMaster of OshKosh, said, “By tracking when the vehicles are being used, we know that payroll is always accurate. As an added bonus, I get peace of mind from knowing where my employees are.”
Mike Scarbrough, CEO of NexTraq, said, “Helping businesses to help themselves is what NexTraq is all about. Our success depends on theirs, whether it’s improving service revenue or increasing fleet productivity. That’s why 95 percent of customers would refer us to another business or associate.”
With the NexTraq Fleet Tracking solution, Wesenberg now knows the exact location, speed, idle time and engine status of each of the 18 vehicles in their fleet. Using the Fleet Metrics™ dashboard application of the solution, she is able to quickly and easily see the status of every vehicle in the fleet – all from one screen. Wesenberg is also able to receive alerts directly to her cell phone or email to monitor speeding or after-hours vehicle use.
“As a whole, our company has become more efficient since switching to NexTraq,” says Wesenberg. “We have seen major reductions in costs, which, as any business owner knows, is crucial.”
In the future, Wesenberg plans to use NexTraq to continue improving customer service and begin managing fuel costs for the fleet – continuing a 50-year dedication to high quality service.
ServiceMaster has more than 5,100 company-owned and franchise locations around the country. They have been the leader in the disaster restoration and cleaning services industry for more than 50 years. ServiceMaster is committed to maintaining the highest professional business, ethical and quality standards in the cleaning industry. For more information, visit http://www.servicemasterclean.com/
Established in 2000, NexTraq® provides the most advanced GPS fleet tracking and fleet management technology in the telematics industry. NexTraq offers an innovative and cost-effective solution that helps service and distribution businesses efficiently manage their day-to-day fleet related activities while reducing operational costs and increasing revenue. Based in Atlanta, NexTraq customers achieve ROI in as little as one month. For more information, please visit www.nextraq.com.