Call4Smile Makes Telemarketers Happy

Dec. 20, 2012 - PRLog -- New Cloud-Based Service Offers Power of Leading Telemarketing Software with No Commitment

ICT Innovation has announced the launch of Call4Smile http://www.call4smile.com, a new cloud-based unified communications marketing service, aimed at telemarketers who want to get the job done, but do not want the hassle of dealing with hardware, or even software, problems in the process. While Call4Smile suits large sales and marketing operations perfectly, due to its features and scalability, it is likely to be small to medium sized businesses and organizations that have most to gain from the introduction of the online broadcasting service.

Harnessing all the power and functionality of ICT Innovation’s mature telemarketing platform, Call4Smile allows the user to simply register for free on the www.call4smile.com website and customize a voice broadcast campaign including allocating the required number of channels. Then it is a matter of moments to import a Voice Recording or avail of Call4Smile’s TTS (Text-to-Speech) feature and import a Contact List. All that remains is to prepare to launch, using the Pay-As-You-Go portal.

There is no minimum subscription fee or period to worry about. Nor does the hosted broadcasting service place a limit on the number of concurrent channels that the user can access, nor on the number of contacts that can be loaded, nor on the number or range of campaigns that the client can generate. And, because Call4Smile is a hosted service, users do not have to think about any of the mechanics involved in the process.

Packed with features, Call4Smile offers Voice Broadcast and Press-1 Campaigns supported by Campaign Scheduling, and Real-time Campaign Management as standard. Answer Machine Detection options and No Not Call List support are also provided.  

For those who want a little, or a lot more, Call4Smile offers the add-on ability to easily custom-design unique and focused IVR voice campaigns, using a simple but sophisticated Drag and Drop tool. Other add-ons, available on a monthly basis, are ICT Innovation’s advanced Survey Broadcast, that allows users to truly interact in a meaningful way with their customers, SMS Broadcast, essential for any organization that would benefit from sending Appointment Reminders or other alerts to its user community, and the both Email and Fax Broadcasts.

Call4Smile’s broadcasting platform gives the user unrivaled control over campaigns, from real-time monitoring to managing concurrent channels in use, from contact list management to analyzing results, in both graphic and numeric form. All of these functions can be easily managed from the User Dashboard.

Any company or organization that engages in high-volume calling can benefit from incorporating mass broadcast services into its business. The potential savings that result from agents having calls auto-delivered to them, instead of having to dial each number individually and then wait for an answer, are very significant. Call4Smile’s broadcasting platform eliminates dud numbers, answering machines if the company desires that, and downtime. Every moment of the agent’s available time can be spent on an active call. This is why leading companies all use voice-broadcasting services. However, many of these have spent hundreds of thousands of dollars developing their own system. Call4Smile puts the same powerful tool into the hands of any salesperson or marketer with the vision to see its potential.

As Call4Smile offers free registration, any campaign manager who wants to see what the potential benefits might be for his or her company can simply register and proceed to custom design a campaign. As voice broadcasting functionality is available on a PAYG basis, even taking it for a live test drive costs almost nothing, and could ultimately save a fortune.

Call4Smile is a cloud-based unified communications marketing platform. This online multi-tenant hosted broadcasting service is a powerful and important tool for telemarketers.

For further information about ICT Innovation, and Call4Smile, http://call4smile.com/