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Interfacing releases the EPC Lean ITSM toolkit as an add-on to its award winning BPM software.
The EPC Lean ITSM Toolkit aims at reducing the costs and complexities of implementing and supporting multiple ITSM strategies, by allowing efforts to be focused on IT process customization and improvement instead of building the core.
“The EPC Lean ITSM Toolkit has already been proven in the field, we leveraged the Toolkit on a large government contract which in-turn cut down our service engagement time by 40% and significantly improved the overall quality by allowing us to focus on higher level business objectives.”
The Lean ITSM Toolkit includes compliant business processes, controls and rules from the leading IT industry standard frameworks. The toolkit includes all 25 top level ITIL® V3 processes (http://interfacing.com/
The accompanying Toolkit Practical Guide, written exclusively by IT experts with over 20 years’ worth of experience, ensures that firms can focus on process re-engineering from day one of implementation rather than investing extensive time and effort on interpretation of the standards. “You no longer have to start from a white page when using the Toolkit, you can immediately jump-start your documentation and modeling effort by using the pre-established processes and rules as a guideline when adapting to your company-specific objectives.”
The Enterprise Process Center® (http://interfacing.com/
Interfacing Technologies Corporation is a pure play Business Process Management (http://interfacing.com/
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Interfacing is a leading provider of lifecycle Business Process Management (BPM) and Governance, Risk & Compliance (GRC) solutions.