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QAD Announces FAPCO To Go Live With QAD Enterprise Applications
Leading Contract Packaging and Parts Flow Management Company Relies on Latest QAD ERP Solution to Drive its Business
As a Tier 1 supplier, Fapco provides and an array of private labeling and parts fulfillment services for major automotive original equipment manufacturers (OEMs). Their services include aftermarket service kits, custom packaging, graphic and printing service support, packing services, strategic fulfillment services, and warehousing.
Fapco’s corporate headquarters in Buchanan, Michigan comprises a five-plant campus covering more than 400,000 square feet of floor space. As a QAD customer since 1999, Fapco has relied on QAD Enterprise Applications to efficiently manage its business.
However, with the automotive market recovering and a limited internal IT staff, Fapco identified an opportunity to leverage QAD’s advanced support and maintenance tools as well as new features by upgrading to the latest Enterprise Edition of QAD Enterprise Applications.
“We needed to enhance our system to provide our customers the level of support they require,” explained, Dennis Cooper, director of IT for Fapco. “We’re servicing some of the world’s leading OEMs. When you operate at this level, you’ve got to have the best tools available. By upgrading to QAD Enterprise Applications we ensured we’d have the support and functionality we need to continue providing the best service we can for our customers.”
Fapco is utilizing QAD’s remote diagnostic support tools, including an extensive searchable knowledgebase and online chat. Additionally, Fapco uses the QAD eLearning Portal to deliver training on demand to its users and to help prevent knowledge erosion.
“QAD is helping us to understand what applications and resources we’re using and how to use them better. We believe this is going to greatly benefit our organization and help us maximize our investment going forward,” Cooper added.
With the additional training and maintenance support now behind it, Fapco is looking to also reduce its inventory and manage it better by utilizing QAD Manufacturing Resource Planning and Supply Chain Portal modules.
About Fapco, Inc.
Fapco has been providing OEMs as a Tier 1 supplier with custom solutions in packaging and integrated parts flow management for over 30 years. Fapco pioneered North American certified packaging as the first to receive ISO certification in July 1994 and currently maintains ISO 9001:2008 certification. Fapco continues to meet and exceed the logistics parameters of North America’s largest manufacturers from its multiple facilities totaling over 400,000 square-feet in the heart of the Midwest near the I-80/90 corridor.
QAD is a leading provider of enterprise applications for global manufacturing companies specializing in automotive, consumer products, electronics, food and beverage, industrial and life science products. QAD applications provide critical functionality for managing manufacturing resources and operations within and beyond the enterprise, enabling global manufacturers to collaborate with their customers, suppliers and partners to make and deliver the right product, at the right cost and at the right time. For more information about QAD, telephone +1 805-566-6000, or visit the QAD web site at www.qad.com.
"QAD" is a registered trademark of QAD Inc. All other products or company names herein may be trademarks of their respective owners.
Note to Investors:
This press release contains certain forward-looking statements made under the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. A number of risks and uncertainties could cause actual results to differ materially from those in the forward-looking statements. These risks include, but are not limited to, evolving demand for the company's software products and products that operate with the company's products; the company's ability to sustain license and service demand; the company's ability to leverage changes in technology; the company's ability to sustain customer renewal rates at current levels; the publication of opinions by industry and financial analysts about the company, its products and technology; the reliability of estimates of transaction and integration costs and benefits; the entry of new competitors or new offerings by existing competitors and the associated announcement of new products and technological advances by them; delays in localizing the company's products for new or existing markets; the ability to recruit and retain key personnel; delays in sales as a result of lengthy sales cycles; changes in operating expenses, pricing, timing of new product releases, the method of product distribution or product mix; timely and effective integration of newly acquired businesses; general economic conditions; exchange rate fluctuations;
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Founded in 1979, QAD has been recognized as a leading provider of enterprise resource planning (ERP) software applications for global manufacturing companies. Today, QAD enterprise applications leverage advances in Internet and enabling technologies to provide critical functionality for managing manufacturing resources and operations within and beyond the enterprise, enabling global manufacturers to collaborate with their customers, suppliers and partners to make and deliver the right product, at the right cost and at the right time.
QAD enterprise applications are focused and optimized for select manufacturing industry segments: automotive, consumer products, electronics, food and beverage, industrial and life sciences.