Electronics Distributor Transformed by VOIspeed Unified Communications Solution

Feb. 15, 2011 - PRLog -- "Our business has been transformed since the introduction of VOIspeed phone system. We can now easily organise conference calls and more recently we are able to run the system on our smartphones such as iPhone and HTC desire on Android." says Christos Papakyriacou, Alpha Micro's Managing Director.

VOIspeed is delighted to have published this new case study, focusing on how VOIspeed OEM phone system has transformed Alpha Micro with remote working and smart phone communication. Alpha Micro distributes electronic components and has office locations in the England, Ireland, Scotland and the US. Flexible telephony is vital to their business: "With our customers located all over the world much of our contact is carried out on the phone so it is very important to our business. We spend most of our working day on the phone to customers, suppliers and colleagues in remote locations"

Christos reports too on the how the VOIspeed unified communications solution has impacted their business: "It has definitely improved our business processes with the biggest improvements being made with our external teams who now help to answer our calls during high peak busy periods.…Our phones bills have been reduced, but more importantly our external teams can now work from home if office based colleagues are sick or on holiday. Previously they would have to make a special trip to the office to cover the phones." The heavy snowfall before Christmas preventing travel has confirmed to Alpha Micro and other clients the intrinsic value of VOIspeed unified communications.

To learn more about AlphaMicro's communications solution and experience with VOIspeed view: http://www.voispeedltd.co.uk/uk/downloads/AlphaMicroCaseS...

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VOIspeed Ltd manufactures and distributes software-based IP phone systems that can substantially improve company productivity. The technology combines excellent quality and value, providing a feature-rich platform for innovative telephony applications.