Online Reservation System Helping Tour Operators Better Manage their Spring Season

Appointment-Plus online reservation system helps tour operators coast-to-coast operate more efficiently with such features as online customer self-booking, automated e-mail and text message reminders, and online customer payment options.
By: StormSource Software
 
Jan. 3, 2011 - PRLog -- Scottsdale, Ariz. – The spring months mark the beginning of the tourist season for many tour operators throughout the country. Most will require reservations from their customers, which can create a time-consuming and tedious task for operators and their staff. Fortunately, many are turning to the Appointment-Plus ( http://www.appointment-plus.com/scheduling_software/tour_scheduling_software.php) online reservation system to help automate and streamline their reservation-booking processes.

A leading online reservation system since 2001, Appointment-Plus provider tour operators with the Web-based tools they need to better manage this important task, such as:

• Online customer self-booking, whereby individuals can book their own reservations at their own convenience, not just during normal business hours.

• Automated e-mail and text message reminders sent prior to scheduled reservation time.

• Online customer payment options.

• Robust record-keeping and reporting functionality.

• E-marketing capabilities through iContact.

Other popular features of the online reservation system are gift certificates and a waiting list for customers to join when a specific tour date or time is currently unavailable.

“Although it may still be cold outside, tour operators nationwide are busy preparing for the upcoming spring season, and this includes finding a more effective way of booking and managing their reservations and customers,” says Bob La Loggia, president and founder of StormSource Software, the developer of Appointment-Plus. “Our online reservation system can transform their reservation-booking processes and enable them and their staff to focus less time on bookings and more time on other pertinent tasks.”

Tour operators that wish to allow their customers to book their tour reservations online can easily and quickly add a “Schedule Now” button, provided by Appointment-Plus, to their Web site, Facebook page, electronic newsletter and other online marketing documents. Since they’ll have their own unique URL for the online reservation system, they can also share this link with customers over the phone, in-person, on promotional materials, and in e-mailed messages. This feature not only gives customers the ability to book their reservations online and at any hour of the day, it also can significantly decrease the number of phone calls from individuals wishing to book and modify their reservations, freeing up valuable staff time.

Because it’s Internet-based, Appointment-Plus doesn’t require costly hardware or program installations. It also gives tour operators the ability to access their reservations and customer information from any Internet connection, a tremendous benefit for operation with multiple locations and for individuals who must have access to their schedule from outside the office.

Pricing starts at $39 per month with no long-term contracts, along with free set-up assistance with a dedicated coach. Additionally, a tour operator does not need to own or operate a Web site to use Appointment-Plus.

“Booking your customers’ tour reservations should be a simple process, but that’s not often the case when you still rely on a paper schedule book and over-the-phone bookings,” La Loggia adds. “Let Appointment-Plus be your trusted partner in effectively managing your customer’s reservation times and information.”

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About Appointment-Plus:  Appointment-Plus ( http://www.appointment-plus.com) supplies over 5,000 clients throughout the United States, Canada and 10 other countries the tools they need to efficiently and accurately schedule appointments and sessions, book rooms, accept registrations and many other services. The flagship product of Scottsdale, Ariz.-based StormSource Software, the online application has scheduled over 55 million appointments since its launch in 2001. Users of the service include small businesses such as tour operators, spas, salons, accountants, financial planners, tutors, instructors, medical offices,  health clubs and massage therapists, as well as Fortune 500 companies, colleges and universities, healthcare agencies and facilities, federal and local governments, and freight and delivery services.

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About Appointment-Plus: Appointment-Plus ( http://www.appointment-plus.com) supplies over 5,000 clients throughout the United States, Canada and 10 other countries the tools they need to efficiently and accurately schedule appointments and sessions, book rooms, accept registrations and many other services. The flagship product of Scottsdale, Ariz.-based StormSource Software, the online application has scheduled over 55 million appointments since its launch in 2001. Users of the service include small businesses such as tour operators, spas, salons, accountants, financial planners, tutors, instructors, medical offices, health clubs and massage therapists, as well as Fortune 500 companies, colleges and universities, healthcare agencies and facilities, federal and local governments, and freight and delivery services.
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Source:StormSource Software
Email:***@stormsource.com Email Verified
Zip:85254
Tags:Online Reservation System, Online Booking Software, Online Appointment Scheduling Software, Online Scheduler, Bookings
Industry:Travel, Business, Software
Location:Scottsdale - Arizona - United States
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