Elite Moving Labor Adds Support Center

A new support center allows new and existing customers to create support tickets for order changes and inquires and track their support history.
By: Elite Moving Labor LLC
 
Nov. 17, 2010 - PRLog -- Elite Moving Labor LLC, a leader in the moving labor services industry, has officially launched a new support center for new and existing customers. The support center features ticket creation for a wide range of support issues, from general inquiries to order changes and other requests. The support center also contains a knowledge base of solutions for common problems that is available to the public.

The support center streamlines the customer and staff relationship by creating automatic notifications, priority alerts and the ability to store each ticket in the database for quick reference. The support center and ticket creation by-passes the simple yet sometimes ineffective contact form which does not have escalation measures, automatic staff assignment or notifications.

"Our commitment to creating new technology that applies to our industry is important to us", comments Brandon Scivolette, President of Elite Moving Labor. "This technology has been widely available but is primarily used for Internet based services, we are taking the existing technology and changing it to fit the needs of a service business. We are confident that it will streamline processes and allow customers to get answers to their questions quickly."

Elite Moving Labor is investing approximately $250,000 into their technology this winter and plans to launch several new applications by April 2011. "Everything that we are working on is designed to create instant results for the customer. These days everyone wants their information quickly, even when dealing with a service business. It is our goal to be the first moving labor company to offer these web services to the consumer".

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Elite Moving Labor is the largest licensed and insured provider of moving labor services in the United States. We are movers without the truck and specialize in loading, unloading and packing. We are the premier labor provider to the self service industry
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Tags:Moving Labor, Services, Movers, Internet, Support Center, Ticket, Orders, Technology, Contact, Answers
Industry:Business, Real Estate, Services
Location:Tampa - Florida - United States
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