Michigan Lexus Dealers Add New “Touch” to Customer Experience

Oct. 27, 2010 - PRLog -- VIP Concierge Services Save Customers Time and Stress

Michigan Lexus dealers Meade Lexus of Lakeside http://www.lexusoflakeside.com and Meade Lexus of Southfield http://www.lexusofsouthfield.com are taking customer convenience to the next level by taking their dealerships on the road. Meade Lexus’ newest VIP offering is “The Meade Touch,” a program that includes catering to customer schedules by bringing the dealership experience to them, whether they’re at home or the workplace.

Say, for instance, someone wants to test drive a car that they’ve been eyeing but they have to work all day. Or they need to get an oil change but they’re preparing for a big family function in the evening. It’s as simple as one phone call to Meade Lexus and customers can carry on with their day. A Meade Lexus associate will bring any new or certified pre-owned Lexus vehicle to a customer’s location for them to get a closer look at it, take it for a drive, and discover its features.

And with leasing and sales incentives* right now and the popular “December to Remember” event just around the corner, making the convenience call seems that much more appealing for interested buyers. The Meade Lexus associate can also provide trade-in evaluations and Michigan Lexus financing http://www.lexusoflakeside.com/AboutFinancing information during their on-site visit.

But “The Meade Touch” doesn’t stop there. If a customer’s vehicle needs to make a trip to the service department, Meade Lexus can arrange to pick up the vehicle, leave a complimentary loaner if needed, and then deliver the freshly-washed vehicle back to the customer upon service completion. The company also offers 24/7 roadside assistance to Lexus customers who find themselves in unfavorable situations, providing a touch of reassurance to reduce any stress that might accompany such an occurrence.

If a customer does visit one of the Meade Lexus dealerships, the company’s goal is to still make them feel as comfortable as possible. This is precisely why The Meade Touch is carried over to the showroom floor and luxury lounge as well. Enter one of these multi-award winning dealerships and one will be greeted with a gourmet coffee bar, complete with complimentary beverages and snacks to keep them content. Gourmet coffee can be enjoyed from the comfort of a cozy waiting area that boasts a flat-screen television, large comfortable leather chairs, wireless Internet access, reading material, and a children’s play area. Meade Lexus of Southfield has the added benefits of DVD players, DVDs, and iPads available to keep customers occupied while they wait, as well as a blazing fireplace as the finishing touch to the lounge’s ambience.

The Lexus Covenant promises to “treat each customer as we would a guest in  our home”—a promise that continues to be upheld by the “Touches” of these Metro Detroit Lexus dealers.  

*To view Meade Lexus’ current specials, visit http://www.lexusoflakeside.com/ViewSpecials_D or http://www.lexusofsouthfield.com/ViewSpecials_D.

About Meade Lexus
Meade Lexus of Lakeside was one of the first Lexus dealerships in the country starting in 1989. Today, Meade Lexus of Southfield and Lakeside are among the top-selling Lexus dealers in the Midwest. The dealership offers new and used Michigan Lexus vehicles http://www.lexusoflakeside.com/PreOwnedVehicleSearch, as well as Lexus parts and service. The Meade Group also believes in sharing its good fortune by sponsoring a variety of programs in the Detroit metropolitan area, including the Meade Pediatric Hematology Oncology Center at St. John Hospital. A recipient of Elite of Lexus awards and a Michigan Emmy for its sponsorship of “Due Process,” hosted by prominent Michigan attorney Henry Baskin, The Meade Group remains one of the most successful automotive retailers in the state.

Contact Meade Lexus
Meade Lexus of Lakeside
45001 Northpointe Blvd.
Utica, MI 48315
(586) 726-7900
sales_lakeside@meadeauto.com
www.lexusoflakeside.com  

Meade Lexus of Southfield
28300 Northwestern Hwy.
Southfield, MI 48034
(248) 372-7100
sales_southfield@meadeauto.com
www.lexusofsouthfield.com

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Meade Lexus was one of the first Lexus dealerships in the country starting in 1989. Today, Meade Lexus of Southfield and Lakeside are among the top-selling Lexus dealers in the Midwest, with new and used Lexus vehicles, as well as Lexus parts and service.