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Follow on Google News | Sun Country Cleaners Continues Local ExpansionSisters Susan and Barbara McCarthy attribute their financial success to ActionCOACH.
By: Julie Heidelberg The McCarthy’s are proud owners of Sun Country Cleaners, a multi-million dollar dry cleaning business that was founded 30 years ago. Last week, the sisters celebrated a brand new achievement by cementing the purchase of seven more stores, thereby increasing their total enterprise to 28 stores in Pinellas County. The seven new stores will be located at 2454 N. McMullen Booth Road, Clearwater 3032 State Road 590, Clearwater 3745 Ulmerton Road, Clearwater 330 62nd Ave N., St. Petersburg 901 28th Ave N., St. Petersburg 3501 30th Ave N., St. Petersburg 6405 Gulf Blvd, St. Petersburg Beach But this expansion is only one example of the McCarthy’s recent success. In March of 2010, they were honored as the winners of the North American Enterprising Women of the Year award for female entrepreneurs by the Enterprising Women Association. The St. Petersburg Chamber of Commerce also recognized each sister as a 2010 finalist for Business Women of the Year and Community Service Women of the Year. The McCarthy sisters saw drastic improvements in their company’s success when they decided last year to employ a business coach from the local ActionCOACH Pinellas firm. Factors contributing to their increased revenue include their commitment to customer service, their same-day service, and free pick-up and delivery to any business in the community. “After 29 years of owning a successful business, we thought we knew everything there was to know about growing our company,” said Susan McCarthy. “Working with ActionCOACH has opened our eyes to new techniques that have really contributed to the success of Sun Country Cleaners. ActionCOACH has been the best investment we ever made in our business!” The sisters have worked with their ActionCOACH, John Lankford, two-time winner of the Associate Coach of the Year award, to identify the key systems that needed to be documented and implemented to improve the company’s performance and service to customers. “As their coach, I can personally hold them accountable to plan their growth,” said Lankford. “That accountability is just one of the variables that have led Sun Country Cleaners to exceedingly outperform their competition locally.” Barbara McCarthy sees the effect Lankford and the ActionCOACH model have already had on Sun Country Cleaners, and her hope is that it can continue to help the business grow. “When we continue to expand, I know that ActionCOACH will be a huge part of that success,” she said. For more information about Sun Country Cleaners and their local services and community involvement, visit http://www.suncountrycleaners.com. About Sun Country Cleaners Owned and operated by sisters Susan and Barbara McCarthy, Sun Country Cleaners has been earning the trust and respect of customers for 30 years. Nationally and locally recognized for its growth and business performance outcomes, the company prides itself on a collection of customer-centric services. The company is highly involved in the communities it serves, conducting fundraisers several times a year and volunteering time on behalf of several different charities. Susan and Barbara are passionate about promoting non-profit organizations, such as PARC and PACE Center for Girls. About ActionCOACH Pinellas Relying on proven tactics and existing strategies to maximize individual potential, ActionCOACH relies on a multifaceted framework for efficiency and profit by fusing powerful marketing, business and team building strategies that can result in dramatic improvements in revenue. The diverse team of certified business coaches at ActionCOACH Pinellas has been in mentoring and leadership positions for over a combined 55 years. The Pinellas Firm founders, Ford and Barb Kyes, have always been passionate about serving their community through their careers in health care and volunteer leadership work in numerous non-profit, civic and professional organizations. Since January, 2010, the ActionCOACH team has earned several new awards and recognitions: # # # Heidelberg PR specializes in highly targeted media relations, event planning, internal communication and campaign development. Primary focus areas include healthcare, education, real estate and retail. End
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