BizCom Web Services Adds Public Instant Messaging Connectivity and Instant Message Archiving

April 5, 2010 - PRLog -- BizCom Web Services, Inc., a Microsoft® Gold Certified Partner, enhances its hosted Microsoft® Office Communications Server R2 (OCS R2) service by adding Public Instant Messaging Connectivity (PIC) and Instant Message (IM) Archiving.

BizCom’s hosted Microsoft® Office Communications Server R2 service offers software-based VoIP, audio/video/web conferencing, secure instant messaging, presence indication and more. The addition of Public Instant Messaging Connectivity gives users the ability to communicate with others outside of their organization using AOL and Microsoft Live Instant Messaging services. Instant Message Archiving captures all IM communication and stores it within a tamper-proof centralized location for later retrieval, which ensures adherence to regulatory compliance and provides internal control over IM communications.

“Instant messaging has become an integral part of business operations. However, some companies have been reluctant to fully utilize the technology for fear of compromising internal security or because of various regulatory issues,” says Don Rodger, Vice President of Technology at BizCom.  

“Our new features eliminate these worries, making it possible for companies which are highly regulated to communicate with their customers using this high-demand communication method.” says Mark Wiener, President of BizCom Web Services, Inc.

Office Communication Server R2 natively integrates with BizCom’s hosted Microsoft® Exchange and SharePoint services, allowing users to see presence indicators from their desktop.  When used with BizCom’s full line of hosted Microsoft® solutions, SMB’s get the power of Fortune 500 technology, without the huge upfront costs associated with an in-house solution.

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Based in Raleigh, NC, BizCom Web Services, Inc., a Microsoft®Certified Gold Partner, provides enterprise-class technology solutions that help keep business eCommunication flowing quickly and securely. BizCom offers a full suite of hosted Microsoft®solutions including Exchange, SharePoint, Office Communication Server and Customer Relationship Management. BizCom also offers hosted BlackBerry Enterprise Server, Email Archiving, Email Encryption, Managed Servers and Web & Email Hosting. Additionally, BizCom offers custom website design with embedded Content Management tools and custom .NET web application development solutions for specialized software requirements, or to extend the capability of existing systems.