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Follow on Google News | Building a Customer Centric Organization: Can Customer Centricity be Measured?This is a press release for the upcoming Gap International Customer Experience Live Streaming Online Event.
By: Gap International The April 8th event will build on the topic by exploring two key factors that are essential to determining an organization's level of customer centricity. In particular, it will explore the impact employee relationships have on the customer experience. The conversation will be led by Gap International Vice Presidents Nancy Sloane and Eric Jackson Ph.D. who have worked closely with executives and their organizations to develop this precise methodology. Building a Customer Centric Organization can be viewed live at: http://www.ustream.tv/ The Twitter hashtag for the event is: #cedevent. This event is free of charge and targeted at executives who want to significantly impact the experience of their customers. Please register in advance. Registration: Gap International is a management consulting firm that partners with executives in producing exceptional growth through extraordinary performance. The context of Gap's work is breakthrough - breakthrough thinking, execution, leadership, strategy and performance - each with an intense focus on outcomes. Gap works with leaders, teams and organizations to cause sustainable breakthroughs in business growth, transformational leadership and organizational effectiveness with work ranging from enterprise-wide breakthrough growth and organizational change management initiatives to transformational leadership growth and leadership development programs. Gap International's services and programs are for leaders who see changing the way people think as a necessary pathway for executing strategy and delivering exceptional results. Contact: Jeff Gibbard Email: jeff.gibbard ( @ ) gapinternational dot com Phone 610-328-0308 # # # Gap International is a management consulting firm that partners with executives in producing exceptional growth through extraordinary performance. The context of Gap's work is breakthrough - breakthrough thinking, execution, leadership, strategy and performance - each with an intense focus on outcomes. Gap works with leaders, teams and organizations to cause sustainable breakthroughs in business growth, transformational leadership and organizational effectiveness with work ranging from enterprise-wide breakthrough growth and organizational change management initiatives to transformational leadership growth and leadership development programs. Gap International's services and programs are for leaders who see changing the way people think as a necessary pathway for executing strategy and delivering exceptional results. End
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