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Follow on Google News | Great Nations Bank selects BancPac® platform from 21st Century Financial Services for Core BankingGreat Nations Bank, Norman, Oklahoma - de novo September 2009 selects BancPac® platform from 21st Century Financial Services along with Multiple Value-added Solutions.
By: Tanna Faulkner Great Nations Bank and 21st Century Financial Services entered into a partnership agreement after Great Nations Bank’s extensive search for a core vender that would streamline work processes inside the bank and tailor ancillary products the bank needed to be successful in their target market. For Great Nations Bank the customer support – both during implementation and afterwards – was also of utmost importance. The long process of regulatory approval made it necessary for Great Nations Bank to handle the implementation and opening process with a very slim staff. Partnering with 21st Century Financial Services allowed Great Nations Bank to rely on the expert bank professionals 21st CFS provided in customer support. “Whenever I came across something I needed guidance on I always counted on the 21st Century Financial Services support staff to assist me in researching answers to my questions whether it pertained to core processing, ancillary products or timing of documentation requests. 21st Century Financial Service support staff always directed the Great Nations Bank to the correct resource for the correct answer saving the bank staff hours of research”, notes Sally Feuerborn, Senior Vice President and Cashier. Great Nations Bank has implemented a number of customer interactive products including merchant capture, a robust internet banking and bill pay application and electronic statements. These products provide customers quick access to bank information and deposits as well as increasing efficiencies for the bank by using technology to interact with Great Nations Bank customers. Great Nations Bank’s business requirement was to focus on exceptional high touch customer service. Great Nations Bank’s requirement for a core vendor was to receive that same high touch customer service. Congratulations Great Nations Bank, and welcome to the 21st CFS family. About Great Nations Bank - Banking…the Way it Should Be! is not just a slogan but a way of life at Great Nations Bank. We are committed to provide high quality, high tech services and products in a friendly, community oriented atmosphere, catering to the financial needs of a diverse market. We are involved in the markets we serve through active participation in a variety of community organizations, both civic and charitable. Our Financial Responsibility workshops empower individuals to become responsible users of credit. We establish profitable financial relationships by providing superior quality service with cutting edge technology, creating a winning scenario for the clients we serve, our employees, and our shareholders. Visit Great Nations Bank web site at www.greatnationsbank.com About 21st Century Financial Services - Based in Austin, Texas, 21st Century Financial Services (“21st CFS") provides a tailored data processing solution specifically for community banks wanting to take full advantage of Check 21 and utilize the most cost-effective means of operating a bank. The founders have expertise in the banking and technology industries and are convinced that the Community Bank market needs a provider that is current in technology and unencumbered with legacy systems; a provider that is focused on what is best for the “Great Nations Banks” rather than worrying about eliminating stale legacy products. With a completely-integrated suite of options, 21st Century can lower Community Bank expenses, reduce labor, improve financial reporting, increase availability of funds and extend a competitive advantage by eliminating paper processing, driven by an obsession to provide superior personalized service and support. 21st Century Financials Services can be found at www.21cfs.com. # # # A completely integrated suite of products, 21st CFS can lower the banks expenses, increase availability of funds & extend a competitive advantage by eliminating paper processing, driven by an obsession to provide superior personalized service & support. End
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