IT services in Mexico: slowly but steadily maturing

June 27, 2009 - PRLog -- We expect the growing demand from financial services, telecoms, and the public sector to spur growth in the Mexican IT services market in the medium term. However, investments from these sectors are not large at present.

Table of Contents :  
Executive summary
In a nutshell
Ovum view
Key messages
Mexico overview
Background
Demand-side analysis
By vertical
Overview
Financial services
Need for greater regulatory compliance and introduction of advanced banking services spurs demand for core banking upgrades
Investments in business intelligence (BI) services will be driven by the need to monitor customer data
Demand for application services will be strong as financial institutions adopt treasury management solutions to improve efficiencies
Healthcare
Initiatives to increase technology adoption in the healthcare segment will spur demand for a range of ICT services
Initiatives to expand the coverage of telemedicine networks will offer opportunities in networking services
Demand for IT services in the healthcare segment will be driven by the increased adoption of clinical management systems
Manufacturing
Public sector
The austerity drive in the public sector will offer opportunities in hosted/managed services
Deployment of a whole-of-government e-procurement system will drive demand for a range of IT services
The need to file taxes online will lead to demand for application services in the public sector
Initiatives to extend e-learning services across the country will offer opportunities for ICT vendors
Retail
Demand for IT services will be spurred by retail expansion in Mexico
The growth of e-commerce will offer opportunities for web-based application development and security services
Adoption of supply chain management systems by domestic retailers will drive demand for application services
Telecommunications
Regulatory reforms to enable triple-play services will offer opportunities for IT vendors
Upcoming spectrum auctions and the introduction of advanced services will spur demand for a range of ICT services
Transport and logistics
Initiatives to improve service levels and optimise operations will drive spending on application services from the airline segment
Adoption of advanced security solutions will present opportunities for IT services vendors
Demand by service line
Overview
Trends in application services
Demand for SaaS-based applications will be strong as SMBs embark on technology initiatives
Increasing web presence of Mexican enterprises will drive demand for web applications
Trends in infrastructure services
Initiatives to control storage costs are driving demand for virtualisation
Increased spending from the SMB segment will drive demand for hosted infrastructure services
Trends in BPO services
Supply-side analysis
Overview
Vendor strategies
Vendors should focus on the SMB segment, which is looking at increasing technology adoption
Vendors should focus on establishing a local presence in the country through acquisitions or partnerships
Top ten IT services vendors in Mexico
Local players
Valores Corporativos Softtek
Neoris Inc.
Hildebrando
Eidon Software Solutions
Quarksoft
Praxis IT
World Software Services
Dextra Technologies

List of Tables
Table 1: Summary of IT services drivers by vertical
Table 2: Top 10 Mexican IT service players
Table 3: Analysis of Softtek’s core activities
Table 4: Neoris’s core activities
Table 5: Analysis of Hildebrando’s core activities
Table 6: Eidon’s core activities
Table 7: Quarksoft’s core activities
Table 8: Praxis’s core activities
Table 9: WSS’s core activities
Table 10: Dextra’s core activities


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