First National Bank of Muscatine Deploys Teller Training From Edcomm Banker’s Academy

May 22, 2008 - PRLog -- (NEW YORK, NY)

Edcomm Banker’s Academy successfully deployed its Teller Training eLearning program — along with Edcomm Banker’s Academy’s own Learning Management System (LMS), Learning Link®, for hosting and maintenance — to First National Bank of Muscatine.
   
Take Charge! Achieving Teller Excellence, from Edcomm Banker’s Academy, is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful for banks, credit unions or money services businesses. The program gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Financial Institution offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work. Upon completion, students are certified that they are ready to enter the financial services workforce as a teller and can provide documentation of their completion to prospective banks, credit unions and money services businesses.

Learning Link®, Edcomm Banker’s Academy’s full-featured learning management system, has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
   
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.

First National Bank of Muscatine was founded in 1870. This Iowa bank maintains five branches within Muscatine County and assets in excess of $296 million.

The Edcomm Group Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.

Website: www.bankersacademy.com