Common Mistakes to Avoid When Making a Public Liability Claim

REDCLIFFE, Australia - June 26, 2025 - PRLog -- To make things a little easier, we've put together some common mistakes to watch out for when making a public liability claim.

Failing to Report the Incident Promptly

For evidentiary and proof purposes, it is always helpful for there to be a contemporaneous record of the event which has resulted in the injury.  When incidents occur in a public place, it is therefore important to report the incident and injury to the property owner and complete an Incident Report Form where available.

Not Seeking Medical Attention Immediately

It is an important part of the claim to be able to link that a claimed injury has resulted from the event being complained about.  Where there is a delay in seeking medical attention, proving that causal link can be made more difficult.  Seeking medical attention immediately after the event, in many cases, establishes that undeniable link between the injury and the event being complained of.

Not Gathering Sufficient Evidence

The first step in establishing legal fault for an incident is to establish the exact mechanism of the injury.  For instance, where someone has slipped and fallen on a substance in a shopping centre, it is important to gather evidence whether that be photographic or otherwise of the substance on the floor so that it may be determined where the source of that substance has come from.  Where there is a defect in a pathway etc, it is important for photographic evidence to be obtained of the defect prior to any repairs being made.  Many cases are made much more difficult to prove liability, where such evidence is not gathered at any early stage.

To learn more about what mistakes to avoid, and receive tailored advice on your public liability claim, reach out to our experienced personal injury lawyers in Redcliffe, Queensland. https://crewlegal.com.au/public-liability-claims/