New from Authkey: WhatsApp Chat Widget with Multi-Agent CRM for Growing Businesses

PITAMPURA, India - June 5, 2025 - PRLog -- Authkey, a leading CPaaS platform, proudly announces the launch of its latest  the WhatsApp Chat Widget featuring advanced chatbot automation and a multi-agent CRM dashboard. Designed specifically for growing businesses, this all-in-one tool streamlines customer engagement, boosts sales, and enhances support right from any website. It is specifically designed to nurture the business chats.

As WhatsApp continues to dominate as a preferred messaging app worldwide, businesses seek smart, scalable solutions to connect instantly with their customers.

Authkey's WhatsApp Chat Widget answers this demand by integrating seamlessly with the official WhatsApp Business API and empowering companies with powerful automation and team collaboration features.

The widget enables website visitors to start a WhatsApp conversation with just one click, instantly connecting them to the business. Behind the scenes, chatbot automation handles routine queries, ensuring prompt responses 24/7 even when agents are offline. Meanwhile, the multi-agent CRM dashboard allows managers to assign chats, track performance, add notes, and manage customer conversations efficiently across sales, support, and billing teams.

Key features of Authkey's WhatsApp Chat Widget include:

• Seamless WhatsApp API Integration: Official WhatsApp Business API ensures reliable messaging and compliance.
  
  
• Smart Chatbot Automation: Auto-replies and interactive bots handle common questions and guide users.
  
  
• Multi-Agent CRM: Centralized dashboard for managing multiple agents, with roles, chat assignment, and reporting.
  
  
• Customizable Widget: Fully brandable chat widget that matches your website's look and feel.
  
  
• Real-Time Analytics: Track chat volumes, response times, and campaign performance easily.

Authkey's WhatsApp Chat Widget is perfect for startups, SMBs, and enterprises looking to scale customer communication without compromising on quality or responsiveness.

"Customer expectations have shifted towards instant, convenient messaging," said Ashish Jha, Product Head/Founder at Authkey. "Our new WhatsApp Chat Widget equips businesses with everything they need to engage visitors, automate responses, and manage teams efficiently — all within a single platform."

In addition to the widget, it also introduced a QR Widget that brings offline engagement into the mix—customers can scan a QR code from product packaging, brochures, or store signage to start a WhatsApp conversation instantly.

Together, these tools help businesses streamline support, boost sales, and offer a seamless customer experience across online and offline touchpoints.

To celebrate the launch, Authkey is offering free onboarding support and demo sessions for new users.

For more information or to try the WhatsApp Chat Widget, visit https://authkey.io.