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| ![]() Intelassist Launches Intelassist University to Build Leaders and Future-Proof Remote TeamsLeadership training initiative equips Intelassist teams with the skills and resilience to exceed client expectations.
By: Intelassist Investing in People to Strengthen Client Outcomes Intelassist University was created to deepen the development of Intelassist's workforce and further cultivate a culture of continuous learning, adaptability, and innovation. As remote work, automation, and artificial intelligence reshape industries, Intelassist recognizes that technical skills alone are no longer enough. Tomorrow's teams must be agile, strategic, and capable of navigating both emerging technologies and shifting client expectations. Since its launch, the program has delivered 17 structured training sessions to 105 participants across Intelassist's core business verticals, including architectural support, accounting and finance, healthcare, and IT. The curriculum includes both foundational technical training and an intensive leadership development track designed to support personal growth and elevate overall team performance. Structured Learning for a Digital-First Workforce Each session follows a clearly defined agenda, balancing technical skills with leadership development. Training topics include trust-building, time and risk management, employee motivation, perception and quality management, and professional communication. Participants also complete practical modules such as email etiquette and data handling using Microsoft Excel. Leadership training is anchored in the CLEAR coaching framework, helping participants develop confidence in guiding teams, giving feedback, and navigating challenges collaboratively. All training is held at Intelassist's dedicated Training Hub at its Manila headquarters. Positioning Teams for the Future of Work "At Intelassist, we are not only committed to finding the right people, we are committed to shaping great ones," said Glenn Basina, CEO of Intelassist. "Intelassist University reflects our promise to our clients and to ourselves: to lead with excellence, to serve with expertise, and to grow stronger every day. As industries shift with the advancement of AI and new technologies, our focus is on preparing teams who are not only skilled but resilient and ready to lead." Intelassist University also introduces foundational knowledge for working alongside AI tools and automation platforms. The program is designed not to replace human skill, but to enhance it, ensuring Intelassist's teams are equipped to add value through insight, critical thinking, and strategic execution. About Intelassist Intelassist is a leading provider of remote staffing solutions, offering full-service support teams that align with client operations and goals. Its focus on operational quality, employee growth, and long-term partnerships makes it a trusted partner for organizations seeking flexible, high-performance offshore teams. For more information, visit www.intelassist.com. End
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