Cyntexa Conducted a Webinar on Salesforce Experience Cloud

By: Cyntexa Labs Pvt. Ltd.
SAN FRANCISCO - April 24, 2024 - PRLog -- To highlight the importance of digital experiences for businesses, Cyntexa, a leading Salesforce crest partner, hosted an informative webinar on April 19, 2024, on the topic: "How to create digital experiences with Salesforce Experience cloud"?

Shrey Sharma, CEO at Cyntexa and S2 Labs, along with Vishwajeet Srivastava, CTO at Cyntexa, indulged in an insightful discussion centric to Salesforce Experience Cloud. The webinar unfolded how digital experiences contributes to influencing the interaction of customers with brands.

The webinar mainly covered:
- Understanding of Salesforce Experience Cloud and what is does for businesses?
- Highlights of how it can be used for customers, partners and employees?
- Features and benefits of Salesforce Experience Cloud
- A stepwise approach of its implementation and Visual demonstration
- Various industry-wise use cases
- Different licenses and which is the best for your business

Here's a link to the webinar recording:

Salesforce Experience Cloud is a social platform that improves collaboration among businesses' customers, partners and employees. They come together to share their experiences, reviews and suggest ways of improvements. Customers can access knowledge base, where they can find a solution for the problem they are facing, improving customer satisfaction. Partners can gain immediate access to various resources related to product information, training courses and more. For employees, this platform facilitates real time collaboration. They can find and share resources and files among themselves, fostering teamwork beyond department boundaries.

Shrey Sharma quoted: "As business owners, our ultimate goal is to charm our audience, resonate with them, and create a lasting impression. With the help of Experience Cloud, we have the power to transform every interaction with our customers, into a moment of long lasting connection."

Further, the discussion unfolded the versatile features that Experience Cloud offers to businesses that can help them ace their digital experience game. Also, the benefits of implementing this platform in business, were the highlights of the webinar. Plus, a six step, implementation guide helped the attendees to understand how they can create a visually appealing site with Salesforce Experience Cloud, that too with a personalized touch.

After the theoretical discussion, a live demonstration was followed where Vishwajeet said: "Imagine your business as a compelling story, waiting to be told. With Experience Cloud, you can create and shape these narratives, captivating your audience and leaving them yearning for more."

The conversation then, was followed by industry specific use cases, where the esteemed speakers discussed how Salesforce Experience Cloud can serve in different industries.

Catch up on all the insights of the webinar here:

About Cyntexa:
Cyntexa is an IT consulting firm committed to delivering value, innovation, and excellence, leveraging their expertise across Salesforce, ServiceNow, Nintex, Google Cloud Platform, Microsoft Azure, and Amazon Web Services (AWS).

Tanushri Goyal
+1 (628) 262 4010
Source:Cyntexa Labs Pvt. Ltd.
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Industry:Information technology
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