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Bavard is disrupting the eCommerce Industry with new Chatbot App for the Shopify App Store
While customer and sales support can be costly, it's essential to keep customers loyal and to maintain a brand's reputation. Chatbots provide faster answers to customer inquiries than human agents, which is ultimately what customers care about most. Bavard chatbots have advanced capabilities and can not only help with simple tasks such as checking order status, canceling an order, or searching for products, but can respond to more complex tasks such as recognizing returning users and offering loyalty discounts, answering FAQs using AI, and looking up information in a knowledge base. And, any conversation can be escalated to a human support agent at any time for an even more personal experience.
"Bavard saw a need for a smarter, more advanced AI-powered chatbot app in the eCommerce market so our team of engineers got to work," said David Brown, Co-founder and Lead Engineer at Bavard. "Our customer support automation platform uses machine learning to facilitate awesome interactions for end-users and our seamless and quick integrations with retail platforms such as Shopify offer eCommerce clients a suite of simple and complex customer engagements from order status inquiries and product recommendations to returning customer loyalty discounts."
With the Bavard app for the Shopify App Store, all conversations are logged and analytics reports are produced giving detailed, actionable information such as:
Setup is quick and easy. To get started with the Bavard Chatbot (https://apps.shopify.com/
At Bavard we're passionate about developing the most sophisticated chatbots on the market to help your company do business better. Founded in July 2020, Bavard is moving quickly. Together, we're building a platform for interactive commerce and conversational AI. Conversations are better with Bavard.