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Bavard Announces new AI Conversational Chatbot That Transforms How Companies Engage with Customers
Chatbots are the fastest-growing brand communication channel with usage increasing by 92% since 2019. And chatbot ecommerce transactions are projected to reach $112 billion by 2023. For brands, chatbot conversations provide a new opportunity to support and engage customers, even when your team isn't present. Bavard is in a perfect position to facilitate this rise in chatbot usage and help brands leverage this technology.
"Interacting with customers should be effortless. We've made customizing and deploying your chatbot easy and efficient," said David Brown, Bavard Co-founder & Lead Software & NLP Engineer. "Whether you are a small restaurant wanting to help customers order food or make reservations, or a multinational corporation handling millions of support cases, the Bavard chatbot can set you up for success."
With Bavard's advanced natural language processing (NLP) feature, you can teach your chatbot what questions you expect your customers to have, give it the answers, and allow it to autonomously answer your customers. And, it can do this in several different languages. The chatbot becomes smarter over time and users get a personalized experience each visit.
Bavard AI chatbots are easily customizable to match your company's branding and offer the ability to pick the features you want to incorporate. Choose to allow interactions such as videos, hyperlinks, forms, and GIFs, and incorporate a "personality"
"The majority of consumers are spending more time online and the need to automate and optimize the experience is greater than ever. Our goal is to provide cutting-edge AI chatbots and platforms to help companies engage with their customers around the clock," said Angie Brown, Co-founder and CEO of Bavard. "Thanks to our unique AI chatbot and the ease of integrating it with other tools, we are confident that Bavard will become a market leader in the conversational chatbot world. Our ultimate goal is to help companies reach more consumers while also providing a pleasant experience for everyone."
At Bavard we're passionate about developing the most sophisticated chatbots on the market to help your company do business better. Founded in July 2020, Bavard is moving quickly. Together, we're building a platform for interactive commerce and conversational AI. Conversations are better with Bavard.
Angie Brown, Co-founder & CEO