inov-8 Improves Sales Order Processing via Order Fulfilment Automation

POOLE, U.K. - Feb. 4, 2021 - PRLog -- Codeless Platforms today revealed that inov-8, a footwear, clothing and equipment brand, has improved its sales order processing having deployed BPA Platform for order fulfilment automation, synchronising data between its eCommerce channels, courier services and Microsoft Dynamics AX. This has resulted in operational efficiency, as well as laying the foundations for future developments. inov-8 was so comfortable using BPA Platform that everything was managed in house.

"We were looking at integration options between our core ERP system Dynamics AX and direct-to-consumer sales channels and courier systems to enable us to streamline the entire order to fulfilment process. When we export goods outside of the UK there is often a lot of paperwork to manage, so having the ability to extract the relevant data from Dynamics AX and use BPA Platform to upload the shipment data to the different courier systems allows us to be very efficient at fulfilling orders. We use BPA Platform to transfer sales orders, sync inventory and manage shipments across the different sales channels," said Jonathan Emerson, Head of IT, inov-8.

"We've found it to be quite a powerful tool. We originally used it to connect our eCommerce and courier systems, but we have used it for other sales channels since then, including our B2B portal."

One of the fundamental benefits of BPA Platform is its ease of use, requiring little, to no coding, thanks to its graphical user interface. In fact, inov-8 was so comfortable using the product that, after a small amount of training, everything was later managed in house.

"You don't really need a coding or developer skill set in order to utilise BPA Platform (https://www.codelessplatforms.com/business-process-automa...). I think once you've been trained on it to understand the different components and how it works, which we did initially, it's relatively easy for a non-developer to pick it up and use it, which is quite valuable because it doesn't really restrict who can use it," said Emerson.

"I think BPA Platform is a great solution. It's sitting there ready and waiting. If we have any future business requirements to integrate other third-party applications or external systems that have an API, we feel confident that we can easily connect those to our ERP system, Dynamics AX. We have recently used it for Brexit preparations with our courier integration systems."