Stay Connected with Customers with Two-way Messaging
CPaaS is a communications platform that allows real-time conversations between you and your customers. CPaaS is a cloud-based platform that enables you to have conversations with your customers on any channel within your web or mobile application.
Two-way messaging especially is still the most popular messaging system for businesses committed to interacting with their customers regularly to enhance business.
Two-way messaging or two-way SMS is a capability to send and receive messages to and from customers.
Unlike the one-way SMS, two-way allows you to send relevant information and receive a text response, hence facilitating an authentic conversation with the recipient.
While offering a personalized experience to the customers, two-way messaging is a direct, specific, and action-oriented message.
This enables the customers to interact with businesses.
Organizations that are actively aspiring to build their customer relations and increase sales find this a viable alternative.
Sending messages using API from web and mobile apps:
Hundreds of people can be reached through two-way messaging using a web-based platform or mobile app integrating an API.
Our two-way messaging is an easy-to-use, web and mobile-based solution for all your bulk SMS needs.
We integrate APIs to enable you to send high-volume messages to your customers to respond back in short codes, or use long codes in the SMS marketing campaigns.
Here is how the integration works: You can enable SMS from your applications within minutes in three easy steps.
1. We provide API which is integrated into your web app or mobile app
2. Integrate OTP or two-factor authentication API to safeguard your data, accounts, and users transactions
3. Build your unique identity while sending an SMS by having your own sender ID
And you are ready to go!
Let us look at five major benefits of two-way messaging:
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