Cognius.ai Announces Partnership With C-zentrix

ORCHARD ROAD, Singapore - July 28, 2020 - PRLog -- Cognius.ai, a Conversational AI company headquartered in Singapore announces a strategic partnership with C-Zentrix, a Gurgaon, India headquartered company specializing in contact centre solutions, along with the establishment of a joint venture company Voiz.ai in Singapore.

Cognius.ai develops advanced Conversational AI technologies, with focus on its comprehensive Sofia AI Platform which allows enterprises to launch and manage its Sofia Intelligent Virtual Assistants (IVAs) as per their requirements, greatly enhancing enterprise productivity. Cognius.ai leverages the latest in Natural Language Processing (NLP) and Machine Learning (ML) technologies to provide an engaging customer experience in multiple languages. For more information, please visit https://www.cognius.ai.

C-Zentrix is a trailblazer in providing customer engagement solutions via its C-Zentrix Omnichannel CX Platform. C-Zentrix Omni CX Platform is the preferred choice for setting up state of the art customer service and sales platforms for enterprises across the globe. C-Zentrix provides various channels like voice, video, chat, email, SMS, WhatsApp, Social Media, and bots along with ticketing and lead management tools to enterprises over cloud and on premises. For more information, please visit https://www.c-zentrix.com/.

Cognius.ai and C-Zentrix have now come together and established a joint venture in Singapore, Voiz.ai Pte Ltd. The purpose of this JV is to develop new technologies for AI-enabled Customer Experience Platform. With this objective, the development organizations of both companies are working together with the launch of the first product expected by September 2020. More information on Voiz.ai will be furnished in due course.

For more details, please see http://www.cognius.ai/partnership-with-c-zentrix/