EyeOnReputation publishes Blog with Articles on Reputation Management
Professionals like Physicians and Lawyers are particularly affected by adverse online publicity, such as sanctions or negative reviews. EyeOnReputation has set up a Blog with articles on how to improve a Professional's Online Reputation.
By: EyeOnReputation, LLC
EyeOnReputation, LLC has set up a Blog with articles on how to improve a Professional's Online Reputation. The first article was just published and addresses negative feedback on professional services on social media.
There is no denying the fact that social media has revolutionized the business world by giving business owners direct access to their target audiences and customers. By allowing businesses to directly communicate with both existing and prospective clients, social media has made it easier to identify and address customers' needs as well as to receive their feedback.
But, the world of social media is not as perfect as it may seem. By improving the communication process, social media platforms have also made it possible for customers to voice their concerns and report problems with a company's product(s) or service(s).
Do you know what this means for businesses? A mishandled customer, a poor-quality product, or service disruption can open a world of criticism. Let's face it – dealing with negative feedback is hard. What makes it even more difficult is the fact that sometimes the criticism is not based on facts.
Just like any other technology, social media has its pros and cons. On one hand, it has given businesses direct access to their target audience and has improved communication. On the flip side, it has given a voice to the consumer with a grudge.
Dealing with negative social media feedback is one of the most difficult aspects of marketing because the way a business handles it can have a huge impact on their reputation. See for more https://eyeonreputation.com/
The complete article is available on the Blog of EyeOnReputation at https://eyeonreputation.com/