Elision Announced to Offer Contact Center Solution with Major Integrations as Add-ons

BREMERTON, Wash. - April 21, 2019 - PRLog -- Elision Technolab LLP is one of the leading VoIP companies in the world. The company has made its position in the VoIP industry with its patron specific services and innovative unified communication solutions. Recently, the spokesperson of the company has announced to offer a contact center solution. This contact center solution is named as Dialshree.

The Dialshree is a complete contact center solution which supports all different channels of communication. This characteristic of Dialshree: Contact Center Software makes it a complete omnichannel call center solution.

Below is the list of communication channels available in Dialshree:

·         Audio call

·         Chat

·         SMS

·         Fax

·         Email

As per the shared details, the call centers can buy the basic version of Dialshree as a call center solution with only audio call support. All other communication channels are available as add-ons. It means the call center can choose which types of communication channels they need in their business and invest in only those communication channels.

The spokesperson of the Elision Technolab LLP also shared that the company will offer integration service for various third party software and applications in this launched contact center solution: Dialshree.

"The call centers often use multiple software solutions to run their businesses. For example, the CRM system is used in a majority of call centers. Also, there are some platforms which have become necessary to support unified communication such as social media websites. In fact, there are many as such resources and sources which are used by call centers to run their businesses more effectively. We integrate those in a way that automation can be introduced to increase productivity of agents and keeping information and operations accurate", shared spokesperson of the Elision Technolab LLP.

As per the shared details, the integration service will be provided as an add-on. It means the call centers can choose to use or not use this service. Some of the famous software and solutions that the engineer of Elision Technolab LLP integrates in their contact center solution are listed below:

·         Zoho CRM

·         vTiger CRM

·         SuiteCRM

·         Any open source CRM solution

·         Any 3^rd party CRM solution

·         Web form

·         Facebook

·         LinkedIn

·         Twitter

·         Helpdesk ticketing solution

·         And more

About Elision Technolab LLP

This Ahmedabad, Gujarat, India based company is a leader in the call center software segment. It has one of the most futuristic call center solutions which provide unified communication support and many other amazing features to the customers of the company. The company also offers a turnkey contact center solution as well as many client centric services. To know more about this contact center solution and the company, please visit http://www.elisiontec.com/contact-center-solution/