Violence against doctors is unacceptable but creating a positive communication channel with patients
Patients must understand that doctors are also humans and not Gods who can save lives under every adverse circumstance
A recent survey by the Indian Medical Association (IMA) revealed that nearly 75% of doctors in India have faced some form of violence or threat of violence at some point in their careers. In several states, doctors have frequently gone on strike demanding stringent punishments for those who attack doctors. Others have written articles highlighting the need for better security and surveillance at hospitals.
Speaking about this, Padma Shri Awardee, Dr KK Aggarwal, President, HCFI, said, "The doctor-patient relationship is facing turbulent times these days. Trust forms the foundation of this relationship and determines the outcome. However, this trust has corroded over the last few years and must be restored urgently, as it is crucial to the survival of this very important relationship. The doctor-patient relationship too needs CPR to revive it. And, it is revivable, just as a dying person or a clinical dead person can be revived by CPR."
Adding further, Dr Aggarwal, who is also the Group Editor-in-Chief of IJCP, said, "There are three types of doctors: those who expect patients to accept what they say without questions; those who give choices to patients; and those who take time and help the patients in taking a decision. This is the discord and the number one cause of miscommunication and disputes. While the types of patients have changed very rapidly from ignorant to enlightened, doctors are still in the first phase, where they feel that they don't need to spend time with the patient."
The first principle required for a better doctor-patient relationship is to understand that I need to spend time with the patient, explain, reason out and review.
'ALERT' is a concept that every doctor and patient must remember.
· Listen to your patient.
· Explain to the patient about the disease.
· Review the information given with the patient to make sure that they have been understood correctly.
· Thank you: This is most important. Doctors must thank their patients for giving an opportunity to serve.
About Heart Care Foundation of India
Initiated in 1986, the Heart Care Foundation of India is a leading National NGO working in the field of creating mass health awareness among people from all walks of life and providing solutions for India's everyday healthcare needs. The NGO uses consumer-based entertainment modules to impart health education and increase awareness amongst people. A leading example of this is the Perfect Health Mela; an annual event started in 1993 that is attended by over 2-3 lakh people each year. The Mela showcases activities across categories such as health education seminars and check-ups, entertainment programs, lifestyle exhibitions, lectures, workshops, and competitions. In addition to this, the NGO conducts programs and camps to train people on the technique of hands only CPR through its CPR 10 mantra for revival after a sudden cardiac arrest. They currently hold three Limca book of world records for the maximum number of people trained in hands-only CPR in one go. Keeping article 21 of the Indian Constitution in mind, which guarantees a person Right to Life, Heart Care Foundation of India has also recently initiated a project called the Sameer Malik Heart Care Foundation Fund to ensure that no one dies of a heart disease just because they cannot afford treatment.
For more information, please contact
Heart Care Foundation of India
Dr k k Aggarwal