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Sotry of a delayed flight: 3 hours and 600EUR later
Bulgaria, wins battle after battle to get its clients compensation after a delayed, cancelled or an
overbooked flight. Launched just over a month ago, the company grounds its cases on the
EU/Regulation 261 /2004, which stipulates that airlines have to pay their passengers a
predetermined monetary compensation of 250 to 600EUR in the event of a flight delay,
cancellation or overbooking. “First, it’s the law. Second, if you paid the airline for the time it
takes to bring you from point A to point B, it’s only right that they pay you for your time.” says
Tatyana Mitkova, founder and managing director of ClaimCompass and an avid traveler herself.
The innovative and automated processes behind ClaimCompass’
tedious process of starting a legal claim into three simple steps:
● Passengers verify their eligibility and the amount of compensation they might be entitled
to via the Compensation Calculator.
● They then receive an email confirming their claim has been opened.
● Finally, when the case has been settled, the clients receive their money by wire transfer.
With a team based in four different time zones, the arrow of the Compass never stops spinning.
The company has prioritized enforcing passengers’ rights on the Eastern European market and
has already launched in Russian, Bulgarian, Turkish and English.
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