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Follow on Google News | New App on the Revize CMS Allows Municipalities to Streamline Public Service RequestsFeature rich yet easy to use, the Revize CMS keeps getting better, with this newest app taking the system a giant leap closer to perfection.
By: Revize “We are delighted to be able to offer customers our new Public Service Request web app,” said Revize Project Manager Akshaya Ray. “This cloud-based service request management system empowers residents to use the Internet to assist their government in pinpointing local problems.” This new app allows citizens to effortlessly create service requests for Public Service issues such as flooding, potholes, malfunctioning traffic lights and the like. It integrates seamlessly into the websites of Revize’s government clients, so it looks and works great on any device – desktop, tablet or phone. If they like, citizen watchdogs can receive a notification when there is a status change to their request, but service requests can also be made anonymously. “The Service Request instantly routes to the appropriate department with an email notification, and automatically escalates if no activity occurs within a pre-determined amount of time,” explained Ray. “Governments can easily track progress on reported problems and provide resolution information and updates.” About Revize Founded in 1995, Revize Software Systems (www.revize.com/) Revize’s stellar client roster includes municipalities and government agencies such as Madison County, IL; St. Pete, FL; Genesee County, MI, and numerous others. Revize Software Systems’ world headquarters is located at 1890 Crooks Rd, Suite 340 in Troy Michigan. The company phone number is 248-269-9263. For additional information about Revize Software Systems and the new Public Service Request app, contact Margaret Kessler at 248-269-9263 or margaret.kessler@ End
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