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| Employee Training Makes a DifferenceBy: Karyn L. Beach Karyn Beach has spent almost two decades in the field of learning and development. She has seen firsthand the frustration of students who aren’t getting what they need and managers who are losing valuable time by sending students to daylong classes. Now, she is using her years as a corporate trainer and instructional designer to help small businesses make the most of their training dollars by helping create customized, professional training documentation and offering targeted 1-on-1 training sessions that address the exact needs of the employee. “And,” Karyn says, “This can be done for hundreds of dollars instead of thousands.” She creates a scenario that occurs all too often, “You start a new job. Your training consist of sitting with an overworked employee who doesn’t have the time, desire or background to train. You have to rely on the notes you take (which are barely legible because you are writing so fast). Maybe you are given a sheet of paper or two with a few instructions. You go home overwhelmed and more than a little frustrated. Is this really the position for me? You ask yourself” But a little training goes a long way. She gives another scenario. “You start a new job. You are given a manual that explains everything from dress code to absence policies. You also have a series of job aids that walk you through all of your tasks. You have materials that are well-written that you can refer to. At the end of the day you are positive and optimistic about your new job.” A job aid can be completed in a few hours. At $50 an hour, that’s a real bargain! A full new employee manual will take longer but is worth it. "If you think hiring someone, training them and having them leave is expensive, try hiring them, not training them and having them stay." For more information about training and documentation services visit www.karynbeach.com or call (704) 719-3739. End
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