Reed Learning Website Gets Personal And Wins Sitecore Experience Award

Dec. 8, 2014 - PRLog -- Reed Learning, one of the UK's leading providers of training and development services, is delighted to announce that their website has been awarded a Sitecore Experience Award.

The Sitecore Experience Awards are open to any customers using the Sitecore customer experience platform to run their website, and winning one indicates a brand at the top of the game when it comes to personalisation online and putting their customers first.

The website, designed by Lab, one of the UK’s leading independent agencies and a Sitecore solutions partner, was designed to appeal to Reed Learning’s varied customer base, from individuals looking for a one-off course, to HR departments looking to outsource entire company training, by personalising the information shown to each visitor to the site, giving the customer exactly the information they require to help drive sales and a better customer experience.

“We are thoroughly delighted to win this award. Customer satisfaction is paramount to us as an organisation and to know we are doing the right thing to provide website visitors with the right experience is amazing,” said Nick Bradley, managing director at Reed Learning “We have been really impressed with the work from Lab. We enjoy working with them, and this award just goes to prove their expertise in personalisation and Sitecore. All in all, a great team effort!”

“The new Reed Learning website has not only helped to create a consistent experience across all platforms, but it has also streamlined a number of admin processes , helped the team follow up leads quicker, and delivered the right experience for potential customers,” said Tom Head, director at Lab. “We are overjoyed that the Reed Learning website has won this award from Sitecore. All we strive for with every client and their customers is to deliver a better experience, and it’s great to be recognised by a leader in the field for doing so!”

About Lab

Lab is one of the leading independent digital agencies in the UK, working with brands who want to give their customers personalised experiences online. With over ten years’ experience in creative design, digital marketing, and web technologies such as Sitecore, Magento, and Drupal, Lab are experts in making sure the digital experience delivers results. Lab clients include Live Nation, the Home Office, Whirlpool, Oakhouse Foods, Subway, Three Floor Fashion, SmartFocus, and Reed Learning. When it comes to digital, Lab believes everyone deserves A Better Experience™. Catch up with Lab at http://lab.co.uk

About Reed Learning

Reed Learning is one of the UK's leading providers of business training. They are experts in the delivery of short courses, professional qualifications, in-house programmes and outsourced training services. People choose Reed Learning for award-winning courses and qualifications, an extensive pool of quality-assured trainers and guaranteed standards of training delivery. Their approach to learning extends beyond the classroom, with pre and post course skills audits, free refresher modules, action planning and eLearning on many courses as standard. This is combined with the experience, flexibility and creativity to design and deliver bespoke programmes from scratch.

In the last 10 years Reed Learning has trained over 250,000 people, and each year over 1,000 clients benefit from their in-house training design and delivery. Reed Learning's outsourced learning services typically reduce clients’ L&D costs by around 30%, and in 2014 they were named as one of the top 20 training outsourcing providers in the world*. Reed Learning's philosophy is based on practical learning that make a visible difference to clients. Find out more about training with real impact at http://www.reedlearning.com.

*TrainingIndustry.com 2014

Contact

Huw Waters | Head of Marketing | Lab

0207 183 6668 (tel:0207%20183%206668) | media@lab.co.uk