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Blacoh University’s New Pump Industry Video is a Hit
The roundtable format of this latest video is a first for Blacoh University, the online e-learning application from Blacoh Fluid Control. “Initial feedback has been overwhelmingly positive,” according to Blacoh President, Andrew Yeghnazar.
Andrew Yeghnazar, President of Blacoh Fluid Control, talked about how the roundtable format came to be. “We challenged ourselves to capture integral parts of a complex process that relies heavily on technical knowledge and expertise, strong business relationships, and hands-on support in order to succeed,” said Yeghnazar. “From the beginning of Blacoh University, we knew it wasn’t just about making more information available. It has to be packaged and disseminated in a way that makes it both relevant and useful.”
The roundtable video delves into the equipment procurement process, answering questions about how product requirements are specified and by whom. Is it the end user or the engineer that determines equipment specs? What are the responsibilities of the distributor representing the product and when do they get involved? What are the expectations of the end user? The various roles of the engineer, distributor and contractor, and how they interact both with each other and with the end user are key to the discussion.
Shortly before the public release, Blacoh reached out to distributors and business partners to solicit feedback on the content and format of Water District Project Insights. From the responses received, it appears they hit the mark on both counts. “Overall, what was most appreciated by reviewers was the insight gained from the conversational interaction of the participants,”
With the success of this roundtable video discussing a municipal water district project, Blacoh University has plans for similar projects in the future focusing on other fluid processing applications including chemical, food and pharmaceutical, and upstream oil and gas to name just a few. For more information on this and other e-learning tools from Blacoh University visit www.BlacohU.com.
Blacoh Fluid Control is a cutting-edge business focused on solving common pumping systems problems. With an extensive line of world class products, a global distribution network and a team of experienced professionals focused on customer service, Blacoh is the industry leader and foremost expert in the manufacture of fluid control products designed to increase profitability by improving pump performance and extending system component life. Blacoh’s complete line of SENTRY pulsation dampeners, surge suppressors and accumulators eliminate pulsation and vibrations for a smooth and steady fluid flow, prevent destructive pressure surges caused by pump startup and shutdown, absorb hydraulic shock at quick-closing valves, and act as accumulators to store fluid energy wherever hydraulic fluid is used as a power source. Blacoh products are manufactured in the US to exacting standards with a variety of chemically resistant materials and pressure ratings to suit virtually every application.