Mobile Enterprise Swift MEAP Infographic Shows Field Service Performance Gains

PISCATAWAY, N.J. - March 31, 2014 - PRLog -- Field Service has become an increasing priority for enterprise businesses. An infographic - http://www.swiftmeap.com/blog/2014/03/28/infographic-mobile-enterprise-access-optimizes-field-service-potential/ -created by Swift MEAP mobile enterprise app shows the benefits that leading companies gain by taking advantage of greater field team access to information and investments in technological solutions necessary to fully enable their field service workforce.

Field Service and its impact on the customer experience is an important issue that can both positively or negatively effect the bottom line. The Aberdeen Group Field Service 2012 Report (http://lp.servicemax.com/rs/servicemax/images/Field%20Service%202012_FINAL.PDF) noted, “ the field continues to be a major proving ground in the quest for improved customer satisfaction, higher customer retention and increase productivity.”

To follow in the Best-in-Class footsteps when it comes to improving field service operations, Aberdeen’s recommended actions, include: “Invest in mobile tools for better information access in field” and “Share service information across the organization.”

When field teams have access to enterprise data sources, companies definitely benefit:

* Accurate account information immediately

* Improved work flow by maximizing employees’ onsite capabilities

* Lower revisits and better customer experience

* Improved productivity

* Reduced costs by eliminating paper work and revisits

To learn more about Swift MEAP mobile enterprise application platform can mobilize your CRM, Accounting, and enterprise datasource visit http://www.swiftmeap.com

Swift MEAP is a mobile enterprise application platform created by iEnterprises. Who, since their establishment in 1996, have proven expertise in developing, implementing, configuring and fine-tuning Swift MEAP for many enterprise CRM, ERP and data-warehouse solutions.

iEnterprises USA
New Jersey, USA
sales@ienterprises.com
Tel: 908-679-0000