GetGeared.co.uk Customer Reviews double in less than a year

March 8, 2014 - PRLog -- GetGeared service and value for money is marked 4.8/5 stars every day

GetGeared.co.uk, the online retailer for motorcycle clothing and accessories, saw the number of 'excellent' customer reviews more than double in the past 50 weeks. GetGeared announced today that it had received 6,000 reviews, rating its customer service 4.8 out of 5 possible ‘stars’. Half of the reviews were received since April 2013.

GetGeared.co.uk delivers the highest level of customer satisfaction

The average current rating of the value and service GetGeared.co.uk offers is ‘excellent’, according to its customers.

Georg Braun (+GeorgBraunUK) added: "These results come with a big Thank You from me to our customers and the GetGeared team. While the averages do not show this yet, I am particularly thrilled to see that our monthly average rating is reaching 4.9/5 stars. The higher your average rating, the harder it is to improve on it further: I am excited we are continuing to work hard every day to make our customers' experience ever better."

One of the most recent review comments highlights what that means to customers: "This firm always goes that bit further."

GetGeared customer reviews are gathered by the independent customer satisfaction consultancy, eKomi

eKomi develops and operates intelligent feedback systems. Using social commerce technology, eKomi collects customer feedback, product reviews, comments and recommendations. These are used to generate a review score for the company, which increases customer trust.

Georg Braun (+GeorgBraunUK) commented: "Our customers are passionate about the level of service and value for money they receive. The proportion of customers that post reviews about GetGeared runs at 2.5x the industry average. That is a massive vote of customer trust into what we do and how we do it."

Visit a GetGeared Store today

The GetGeared motorcycle clothing & accessories stores:

GetGeared Leeds
5 Regent Street
Leeds LS2 7QA
0113 831 3223

GetGeared Leeds Shop information (http://www.getgeared.co.uk/GetGeared_Shop_Leeds_LS27QA)

GetGeared Surrey
290 Kingston Road
Leatherhead Surrey
KT22 7QA
01372 225 100

GetGeared Surrey Shop information
(http://www.getgeared.co.uk/GetGeared_Shop_Surrey_KT227QE)