G-Force Shipping Wins Stevie® Award in 2014 Stevie Awards for Sales & Customer Service

NORWELL, Mass. - Feb. 25, 2014 - PRLog -- Norwell, MA – (February 25, 2014) – G-Force Shipping, an innovative third party logistics (3PL) shipping company was presented with a Silver Stevie® Award in the Customer Service Department of the Year - Airlines, Distribution & Transportation category in the eighth annual Stevie Awards for Sales & Customer Service (http://www.stevieawards.com/sales) last week.

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards.  The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards^SM  and International Business Awards^SM.

No stranger to the Stevie Awards, G-Force’s recognition as one of the nation’s top customer service providers comes on the heels of its 2013 recognition as “Fastest Growing Company of the Year.”

G-Force has emerged as a third party logistics (3PL) industry leader through its innovative yet “old-school” approach to customer service. G-Force guarantees a live person will answer the phone within three rings and agents are available 24/7. G-Force measures customer satisfaction everyday via NPS (Net Promoter Score) and boasts the best scores in the industry.

“Being recognized for providing the highest level of customer service from such a prestigious organization is a great honor and tribute to our amazing team here at G-Force and I cannot thank them enough,” says G-Force Shipping Director of Client Services, Brianna Davern. “From day one, our primary objective has been to simplify every step of the shipping process for our customers with unmatched personal attention and this award is outstanding recognition that we are achieving our goal.”

More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36% over 2013.  Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges

More than 260 executives around the world participated in the judging process for the 2014 awards, to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.

“Entries to the Stevie Awards for Sales & Customer Service awards have almost doubled over the past few years,” said Michael Gallagher, president and founder of the Stevie Awards.  “Not only have we seen a dramatic increase in the number of entries; but the judges have also seen a remarkable rise in the quality of the nominations submitted overall.  We congratulate all of this year’s Stevie winners for their outstanding work.”

G–Force Shipping has been recognized by numerous local, regional and national business award programs in the past year including but not limited to;“2013 Fastest Growing Company of the Year” by the Stevie Awards;“2013 Top-Privately-Held Business in Massachusetts” by Diversity Business; “Fastest Growing Company of the Year” by the 2013 American Business Awards; and “Fastest Growing Company of the Year” and “Best Place to Work” by Best in Biz 2013 International.

In addition to these recent awards, G-Force CEO, Scott Guilbeault was selected by Ernst & Young as a semifinalist for its “Entrepreneur of the Year 2013 New England Program” and G-Force was named “Nations Best and Brightest Companies to Work For” by 101 Best and Brightest.

About G-Force Shipping

Based in Norwell, Massachusetts, G-Force Shipping serves the logistics needs of businesses throughout the United States and Canada. G-Force is a third party logistics Company that simplifies the shipping process and helps companies reduce costs for Full Truckload and Less-than-Truckload services. G-Force combines the shipping volume of thousands of customers and $250 million in annual freight spend to negotiate deep discounts with 91 partner carriers. G-Force’s free web-based technology does for shipping products what Expedia and Travelocity do for shipping people. For more information, please visit www.gforceship.com or call 877-7-GFORCE.

About The Stevie Awards

Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about the Stevie Awards at www.StevieAwards.com.