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NSA-NJ Hosts Guest Relations Expert Ruby Newell-Legner for Post Super Bowl XLVIII Training Event
Great customer service training, “Creating Systems to put You Center Stage” presented by Ruby Newell-Legner of 7 Star Service. Ruby helps the sports and entertainment industry create a fan experience worth more than the price of admission.
Ruby Newell-Legner has spent her entire career working with teams like the Miami Heat, the San Francisco 49ers and the Tampa Bay Lightning, among others, helping to perfect their fan experience.
Ruby will challenge you to raise the bar in your professional interaction with our clients and teach you systems to help you shine on the stage! During her program she will share the following secrets:
Learn how Ruby has become a celebrity in her niche market and how you can
* Find out how to get referrals and testimonials with one simple technique
* Learn how to avoid cold calling and still get booked
* Review strategies for planning your presentations to plant subliminal seeds that make audience members want to hire you
* Develop systems to improve your efficiency
* Learn strategies for becoming a hero to every meeting planner
When: Thursday, February 13, 2014
Where: Hilton Garden Inn, 500 Promenade Boulevard, Bridgewater, NJ 08807.
Time: 6:00 p.m. to 9:00 p.m.
Members: $40 early bird special until 2/8/14 - after 2/8 and at door $55.00
About Ruby Newell-Legner:
Since 1994, Ruby Newell-Legner has been the behind-the-scenes force fueling the dynamic advances in customer satisfaction programs for the Leisure industry. In the last 19 years she has presented more than 2200 staff development sessions in 11 countries.
Her clients range from the only 7 Star Hotel to Ferrari World, the largest indoor amusement park in the world and includes 27 professional sports teams and 60 sports and entertainment venues. She trained the guest relations staff for Super Bowl XLI, the 2006 & 2013 Grey Cup, the 2008 US Open (tennis), the 2010 Olympics and 2012 National Republican Convention.
Ruby has been a member of the National Speakers Association Colorado chapter since 1995, and served on the Board of Directors from 1996-1998. In 1997, she was elected as Member of the Year and received her Certified Speaking Professional designation in 2000, a designation bestowed by the National Speakers Association (NSA) to less than 700 speakers in the world. She was elected as Vice President and will serve as President of the National Speakers Association 2015-16.
National Speakers Association, New Jersey Chapter. (NSA-NJ) is the premier professional association in New Jersey dedicated to advancing the art and value of experts who speak professionally. NSA-NJ offers Professional, Aspiring Speaker, Student, Service/Supplier Partner and Bureau Partner memberships. For more information about NSA-NJ, please visit http://www.NSA-
The National Speakers Association (NSA) is the leading organization for professional speakers. NSA's thousands of members include experts in a variety of industries and disciplines, who reach audiences as trainers, educators, humorists, motivators, consultants, authors and more. Since 1973, NSA has provided resources and education designed to advance the skills, integrity and value of its members and the speaking profession. Visit NSA's website at http://www.nsaspeaker.org.
Anna D. Banks, Public Relations Director
Page Updated Last on: Feb 02, 2014