Article Published by PIK on HR Optimization and Reengineering

Jan. 22, 2013 - PRLog -- Performance Inc Kuwait Consulting W.L.L aims to achieve significant and sustainable improvements in performance by reengineering and redesigning the processes through which an organization operates, maximizing their value and minimizing risk

Introduction: It is a dynamic and competitive world and organizations must review their priorities from a traditional focus on planning and control to emphasize innovation, flexibility, quality, service, speed and cost. In these days the major problem faced by HR managers is the need to increase line management and employee productivity, provide higher, more value-added levels of HR service and internal customer responsiveness and at the same time reduce costs. Only such an HR team can look at the way work is performed across the organization and seek to make HR processes more logical, effective and efficient. Hence, Performance Inc Kuwait consulting offers three service streams aimed at supporting the HR Policy re engineering.

What is HR Optimization & Process Reengineering?: HR Optimization and HR Process Reengineering is the fundamental rethinking and radical redesign of business process to bring about dramatic improvements in performance. Through HR Optimization, Performance Inc Kuwait consulting aims to provide our clients with significant and sustainable improvements in performance by reengineering and designing the processes through which an organization operates, maximizing their value- added content and minimizing everything else. This approach can be applied at an individual process level or to the whole organization.

The reengineering is needed mainly in three areas:-

1.        Employee Satisfaction Surveys: General purpose of employee satisfaction surveys is to take the pulse of your organization by identifying employees' perceptions and concerns regarding leadership, management practice, resource support, communication, performance, motivation and reward matters within your company. It will bring vital data (statistics + interpretation) on people's perceptions and profound understanding of organization strengths and limitations of an employer

2.        Job descriptions and specifications design: The need of Job descriptions and specifications design is to define clear but flexible job roles by defining the job dimensions (via Mercer know-how) and indentifying the behavioral requirements to the jobholders (via Thomas Human Job Analysis). And provides clarity about each job areas of responsibility and key performance measures, objective and detailed criteria for matching candidates to positions and gets basis for the performance management cycle

3.        Job Evaluation: The main purpose of job evaluation is to ensure flexibility within a consistent Human Capital Management framework. We analyze and assess the jobs within your organization (via Mercer International Position Evaluation System) and develop internally consistent grading system which to serve as basis for reliable market comparisons. And it benefits in getting a basis in designing a consistent reward policy, also it provides guidelines for career ladder design and succession planning

Need of HR Reengineering : Practitionersfrommanydifferentdisciplineshavebeenworkingonimprovingservicequality and businessprocesses.TherearewarningsignsthatindicatetheneedforHROptimization:

·         Explosion of chaos and bureaucracy- in most organizations, HR processes were not designed, they evolved out of the chaos of business, successful organizations grew, informal work patterns began to break under stress;

·         Thinking for the internal customers and end-users- too many HR teams design processes based on the assumption that they know what’s best for the customer;

·         Automation of existing bureaucracy, Bottlenecks and disconnects in organization-wide HR processes and Elusiveness of accountability

To overcome these issues, you can use HR optimization and process analysis to systematically capture the problems and their root causes. In doing this, build a compelling business case that challenges the status quo and sell the value of process reengineering.

Requirements of a Successful HR Optimizations Project: There are number of critical success factors that have been identified by Performance Inc Kuwait Consulting from our first hand experience in HR services.

·         Listen to the voice of the internal customers and end user;

·         Introduce service quality values and behavior;

·         Recognize and articulate an extremely compelling need to change;

·         Start with and maintain executive level support;

·         Understand the organizations readiness to change;

·         Communicate effectively to create buy-in then communicate more;

Performance Inc Kuwait Consulting advises organizations on how to choose and use  the right HR process and people out come metrics, enable them to understand the project risks and develop contingency plans; be willing to change–based  on customer needs and ongoing feedback; and make them prepared to learn and continuously improve.

Conclusion: After optimizing HR processes, the HR team will be able to demonstrate their commitment to customer-driven continuous improvement. They understand the organization strengths and limitations of an employer. And also provides clarity about each job, areas of responsibility and key performance measures. And develop internally consistent grading system which to serve as basis for reliable market comparisons.

This success will provide the HR team the confidence to stretch further. In this way Performance Inc Kuwait Consulting enable our clients to develop new skills in using multi-disciplinary teams; working with a rigorous process and measuring performance to create a lasting capacity for positive change.

About Performance Inc Kuwait Consulting W.L.L: Performance Inc. Kuwait caters to our clientele in finding innovative and creative ways to operate and achieve strategic solutions. This enables organizations to execute their business strategy flawlessly, enabling our clients to achieve significant breakthroughs in professional and personal performance. We are distinguished from others by our capabilities in solving our clients' most complex business issues, delivering sustainable solutions to ensure business success for our clients, turning Potential into Performance. For more information visit our website: www.performanceinckw.com