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HP Announces New IT Service Management SaaS Solution – HP Service Anywhere
Today, HP announced its latest Software-as-a-Service (SaaS) platform for IT Service Manager (ITSM): HP Service Anywhere.
With HP Service Anywhere, organizations will have:
Quick Deployment: The new process-designer technology is 100 percent web-based, 100 percent user interface (UI)-driven and codeless. Also, organizations will have the ability to easily extend processes based on ITIL 2011 best practices, such as incident, problem, and change management.
Increased Staff Productivity: Conversation threads can now be attached to relevant help desk objects in the system to ensure rapid problem resolution.
Robust Hybrid ITSM Solutions: Organizations will have the ability to deploy a robust Hybrid ITSM Solution that combines HP Service Anywhere and on-premise HP Service Manager delivering flexibility in linking central IT with lines-of-business IT.
Proactive Change Control and Professional Services: Pro-active assistance will be provided as your organization matures, effectively reducing risk and improving compliance.
HP Service Anywhere is a simple-to-implement Service Desk SaaS offering that allows both midsize and large customers to be up and running within weeks, rather than the months. To learn more about how your organization can benefit from HP Service Anywhere, contact Linium at email@example.com.
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