b2b2dot0 eCommerce for SAP Implementations Improve Customer Support
b2b2dot0 and Magento eCommerce for SAP Implementations Improve Customer Support
Below are specific examples of how b2b2dot0 improves customer experiences with SAP-integrated B2B websites.
• Enable customers to change open orders
• Providing real-time inventory from SAP without sacrificing web performance
• Creating a custom B2B eCommerce dashboard with real-time SAP data
• Enabling Configurable Products
• Special attention for platinum customers
b2b2dot0 offers a real time SaaS eCommerce solution that reduces costs, labor, risk, and Days Sales Outstanding by extending SAP data and business processes to the online ordering process. B2B buyers get accurate, real time, and personalized information as well as online access to official order documents. Buyers are empowered to make accurate business decisions in a self-service mode, and accounts payable roles can utilize the Web AR solution to apply credits and pay open invoices online.
Magento and b2b2dot0
Magento is a powerful open-source eCommerce platform that manufacturers can use to build and run online stores. It offers manufacturers the ability to easily create customized eCommerce experiences for their buyers, and enables companies to market their products to a variety of audiences. Integrating Magento with b2b2dot0′s SAP-integrated service, manufacturers can create a web sales channel focused on their largest revenue source that rivals those of consumer-oriented sites.
Actionable Intelligence drives eCommerce profitability. Bayer added, “We continually monitor our clients' eCommerce sites for information regarding web traffic, business intelligence, customer satisfaction, defects, and other data. This is vital information that manufacturers can use to improve processes, enhance the user experience, and maximize order management efficiency.”
Sam Bayer, CEO