SupportMart boosts its fight against scam

June 14, 2012 - PRLog -- Announcing the launch of User Awareness Portals, SupportMart Technical Services today took the next step in its anti-fraud campaign. Customers can browse the SupportMart Scam Awareness and SupportMart Fraud Awareness portals for informative articles on SupportMart’s services, plans & instances of bad service or complaints and on how to deal with them.  Previously, the tech support provider engaged with its customers over three other User Awareness portals.

A leading third party provider of tech support services, SupportMart targets individual customers as well as Small-Medium Businesses (SMBs) across four countries: the USA, UK, Australia and Canada. Within their service portfolio, they provide instant, on-demand support for technical issues with computers and computer peripherals.

Their services cover wide-ranging issues with Windows OS, Microsoft products, antivirus suites, browsers and other applications as well as provide troubleshooting for network and connectivity problems on a Windows platform. Desktop, laptop computers and peripheral devices such as MP3 players, cameras, printers and scanners are covered under this umbrella. The technicians at SupportMart help install, configure/customize, update/upgrade, troubleshoot as well as uninstall software.

All services are based online and do not require in-person visits from technicians.

Recognizing the very real possibility and danger of online fraud, SupportMart deems it necessary to engage in open dialogue with its customers and give them the opportunity to communicate freely and openly. To continue this process, the tech support provider launched two portals, accessible at http://supportmartscam.wordpress.com/ and http://supportmartfraud.wordpress.com/. Here, SupportMart will provide regular updates on their services, policies or any changes to it, advice on how to spot online frauds/scams and grievance redressal mechanisms.

Talking about this recent launch, Ashish Khanna, President, SupportMart Technical Services said, “SupportMart’s Fraud and Scam awareness web portals have gone live today. You can visit these portals for all the info about our services & policy, complaint handling, reporting any issues or asking questions about our paid plans or any service. From our end, we will be delivering useful updates for our customers. We encourage all customers to gain maximum information from these portals prior to taking our service. This will work out for our mutual benefit and ensure you are not mis-informed at any stage.”

SupportMart also provides a toll-free number and an e-mail service for people to ask any queries or lodge complaints. More details can be obtained from their portals. The company request customers to engage actively in discussions on these portals, for the benefit of a wider audience.

For more on their services, customers can visit these portals and the SupportMart website, or read SupportMart reviews available online.

About SupportMart:-
***********************
SupportMart is a third-party provider of tech support services with a growing customer base in the USA, UK, Australia and Canada. It specializes in providing on-demand support for all PC/ computer peripheral and application related problems. SupportMart’s online service is brand, version and warranty independent, available round-the-clock, 365 days a year. To know more and access SupportMart reviews, visit its main website.

About the Author:-
***********************
Arnoldsmith is a content writer working with SupportMart to scatter his purpose and valuable thoughts for computer users across the country, and convinced computer users can get complete technical support by calling SupportMart on 1-855-888-9114 (Toll Free).To know more about laptop support, setup and installation of windows, antivirus installation, printer support and computer optimization service logon to http://www.supportmart.net.