BBB Warns of E-mail Scam Using Amazon Name

May 24, 2012 - PRLog -- RALEIGH, N.C. (May 24, 2012) – Better Business Bureau serving Eastern North Carolina urges consumers to beware of an e-mail scam that looks like an order cancellation from Amazon.com.

This scam e-mail appears to come from an Amazon.com e-mail address, such as order-update@amazon.com, and contains the subject line “Your Cancellation” and an order number. The e-mail tells the consumer that “your order has been successfully cancelled” and often provides a link for the consumer to click on. Amazon cautions e-mail recipients to delete any cancellation notice with an eight-digit order number.

Amazon e-mails only link to sites that begin with ”something”.amazon.com. Web sites such as “payments-amazon.com” are not actually Amazon. Also, Amazon never uses an IP address followed by a directory name, such as 123.456.789.123”/amazon.com/.

To confirm cancellations, visit Amazon.com instead of clicking a link in the e-mail itself. Click “Your Account” in the upper-right corner. Visit “Your Orders” to see if an order matches the details for the one in the e-mail.

For additional information, visit bbb.org.

About BBB serving Eastern North Carolina
Better Business Bureau serving Eastern North Carolina is a 501(c)(6) not-for-profit corporation serving 33 counties in eastern North Carolina. The organization is funded primarily by BBB Accredited Business fees from more than 3,000 local businesses and professional firms. BBB promotes integrity, consumer confidence and business ethics through business self-regulation in the local marketplace. Services provided by BBB include reports on companies and charitable organizations, general monitoring of advertising in the marketplace, consumer/business education programs and dispute resolution services. All services are provided at no cost to the public, with the occasional exception of mediation and arbitration. Visit bbb.org.