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Follow on Google News | Capacity-building International NGO holds training on quality, leadership and decision-makingEQUIP BPO (Enhanced QUality and Information security Program for Businesses and Professionals in the Outsourcing sector) project held a training of trainers last November 2011 in Pasay City, Philippines on quality, leadership and decision-making.
By: ASSIST The 3-day TOT is a joint initiative of the TUV Rheinland Philippines and Asia Society for Social Improvement and Sustainable Transformation (ASSIST) in collaboration with the Business Processing Association of the Philippines under the DEG-funded EQUIP BPO, which seeks to equip the BPO/ITES firms with the necessary technical and managerial skills to adapt to challenges on quality, health and safety, and information security practices. The goal of the training is to help participants 1) understand of the basics and importance of quality and appreciation of the available standards and certifications; ECCI Senior Process Consultant Raja Kumar facilitated the workshop on Quality, ASSIST Projects and Grants Management Director Sathappan Sathappan discussed Leadership, while ECCI Country Manager Karthik Subburaman taught Decision-Making Strategies. Participants included quality officers, operations managers, department heads, team leaders and project manager from WR Grace, Primesoft Philippines, Xybersolutions, Solutions Resource, Asian Business Solutions, iSphere Global, IT Group, Accenture, Pointwest Technologies, Deltex Systems, Radix Systems, ASTICOM Technology, Trend Micro, Maersk Global Service, BlastAsia, Manulife Data Services, Acquire Asia Pacific, and CitisecOline.com. ASSIST is an international non-government organization focused on capacity-building. It seeks to promote sustainable practices to address social problems in the developing world, with focus on Asia and Africa. It takes pride in its process-oriented approach to capacity building towards social improvement and sustainable transformation. Its goal is to empower its target groups to make them resilient to the social, economic and environmental challenges. It is presently based in Makati City, but also has operations in India and Vietnam and manages projects in over 10 countries. Through its Partner to Progress philosophy, it has successfully implemented such projects in collaboration with the European Union, United Nation Environment Program (UNEP), United Nations Industrial Development Organization (UNIDO), USAID, International Finance Corporation (IFC), GIZ, and DEG/ KFW amongst other organizations. # # # # Asia Society for Social Improvement and Sustainable Transformation (ASSIST) is an international NGO focused on capacity building. It seeks to promote sustainable practices to address social problems in the developing world, with focus on Asia and Africa. End
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