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| "UK Home Delivery 2011" is now available at Fast Market ResearchNew Retailing market report from Datamonitor: "UK Home Delivery 2011"
Scope of this report: * Detailed analysis of the channels within home delivery, including store based, e-retail, mail order and TV shopping * Thorough examination of the key characteristics of home delivery shoppers, including demographic profiles * Analysis of nine retail sectors including books, clothing & footwear, food & grocery and music & video, and the leading home delivery retailers used ------------------------------------------------------------ Full Report Details at - http://www.fastmr.com/ ------------------------------------------------------------ Report Highlights: E-retail continues to lead the market and while growth has slowed, this channel remains strong. The initial surge in sales growth through the entry of new shoppers into online spending has been replaced with incremental increases in revenues for online retail, won through higher service levels and diversification into non-core categories. We expect store-based ordering to fall again in 2011 - though at a slower rate than in 2009 and 2010. This is partly attributable to the continuing poor performance of home-related categories. With the economy set to remain tough we do not expect a recovery via this channel in the near future. Reasons to Purchase: * Tailor your offer to more accurately reflect customer needs through our detailed analysis of home delivery consumers * Identify the key issues in the market and plan accordingly in order to reduce risk and maximise growth opportunities * Understand which sectors offer the best growth opportunities through analysis of market trends Partial Table of Contents: OVERVIEW * Summary * Methodology EXECUTIVE SUMMARY * Key findings * Home delivery market up 3.5% to GBP47.5bn; * Home delivery will increase its share of total retail spend; * e-Retail continues to be a key driver of the market; * Store-based ordering set to struggle; * Penetration down in clothing & footwear; * Health & beauty falls back in home delivery; * Electricals boasts the highest the number of users in home delivery. * Main Conclusions * Home delivery market grows for a second year after a decline in 2009 REPORT STRUCTURE * Outline MARKET ANALYSIS * Expenditure growth * Home delivery market to grow to GBP47.5bn in 2011 * Home delivery market by channel * e-Retail booms as mail order collapse continues * Home delivery market by sector * Electricals holds biggest share of the home delivery market CONSUMER RESEARCH SUMMARY * Key findings * (Untitled sub-section) * Home delivery users on the up * Customer characteristics * Better off families the big home delivery spenders * Electricals replaces clothing & footwear as the most popular home delivery category * Newspaper preferences * Broadsheet readers the main target audience * Delivery frequency * Frequency of grocery deliveries recovers but overall average slips * Retailers used * Amazon maintains top position by a long way * Motivation * Time saving key driver of home delivery in 2010 * Ordering media * Internet storms ahead * Satisfaction * Number of very satisfied home delivery shoppers dropped back in 2010 * Barriers to more frequent usage * Cheaper delivery still a key customer incentive * Attitudes to home delivery charges * Consumers more willing to pay for delivery when there is a choice of options * Alternative delivery preferences * Neighbours the best alternative SECTOR RESEARCH ANALYSIS * Books * Remains a key sector in home delivery * Clothing & footwear * Clothing & footwear loses position as most popular category to electricals * DIY & gardening * ABs and 55+s boost home delivery * Electricals * Penetration increases despite a difficult market * Food & grocery * Penetration down as home delivery usage remains flat * Furniture & floorcoverings * Struggles in the tough economy * Gifts * Penetration peaks in 2009 * Health & beauty * Home delivery usage down but growth potential remains * Health & beauty home delivery loses popularity * 25-54 year olds dominate * Delivery the only option for 24.6% of home delivery users * Boots takes the lead * Homewares * Homewares overall suffers but home delivery in the sector increases * Females dominate * Delivery the only option for 23.5% of home delivery users * Music & video * Online sales drive up home delivery users * Time saving takes the top spot HOME DELIVERY & FULFILMENT OPERATORS * E-fulfilment specialists * GSI Commerce (formerly Zendor) * iForce * MetaPack * General parcel delivery * City Link * DPD (formerly Parceline) * Nightfreight * Parcelforce (part of Royal Mail Group) * UK Mail Group (formerly Business Post Group) * Home delivery specialists * Hermes (formerly Parcelnet) * Sprint Deliveries GB * Yodel (formerly Home Delivery Network) * Logistics Specialists * Clipper Logistics * Unipart Logistics * Unattended delivery solutions APPENDIX * Definitions * Abbreviations * Methodology * Further reading * Ask the analyst * Global Retail FreeView * Verdict consulting * Disclaimer TABLES * Table: Consumer spend on goods sent by home delivery 2001-11e * Table: Home delivery channels 2001-11e * Table: Home delivery market spending by sector 2006-11e * Table: Y-o-y growth rates by sector % 2006-11e * Table: Home delivery shares of sector spending 2006-11e * Table: Home delivery shopper base and penetration by sector 2010 * Full Table of Contents is available at: -- http://www.fastmr.com/ About Datamonitor The Datamonitor Group is a world-leading provider of premium global business information, delivering independent data, analysis and opinion across the Automotive, Consumer Markets, Energy & Utilities, Financial Services, Logistics & Express, Pharmaceutical & Healthcare, Retail, Technology and Telecoms industries. Datamonitor's market intelligence products and services ensure that you will achieve your desired commercial goals by giving you the insight you need to best respond to your competitive environment. View more research from Datamonitor at http://www.fastmr.com/ About Fast Market Research Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available. For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156. # # # Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available. End
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