Induction – getting it right

Are you in the process of recruiting?It is vital that your new employees’ induction training is effective not only in familiarising them with your business and the work they will be doing
By: Jasmita at GetSmarter
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Effective People Management

Human resources

Cape Town - Western Cape - South Africa

Sept. 12, 2011 - PRLog -- Are you in the process of recruiting? It is vital that your new employees’ induction training is effective not only in familiarising them with your business and the work they will be doing, but also in making them feel comfortable and productive in their new workplace.

Don’t overlook new employees
The induction process is where a new employee learns how they are going to fit into your company. If induction is not handled well, how are employees expected to play their role effectively, if they barely even know what it is? They need to be shown the way, and have everything laid out to them from the start. Don’t expect them to figure everything out on their own, not only will this mean that it’ll take longer for them to settle into a productive role, but they will feel awkward and neglected, and may begin to harbour some resentment against your company. Since employees are fundamental to a company’s success, it is not advisable to make them dislike you.

Don’t forget to cover the basics
Entering a new job can be a daunting prospect. Take the time out to show new employees around the office building, introduce them to their new colleagues, and fill them in on company policy regarding dress code, leave time and the like. Don’t skip over the basics to get to the actual job training as soon as possible. Going over these things in the beginning ensures that a new employee will feel comfortable in their surroundings, which will not only benefit them, but since their happiness affects their performance, it will benefit the company too.

Don’t cut corners
When it comes to the actual job training, be as clear as possible. Supply the new employee with a training schedule so that they know what to expect in their first days, or weeks, with you. Don’t skip over things. The better you train your employees at the start, the less time you will have to spend on them later. Take the time to explain the details of the job they will be doing. If they will be working with people from different departments, make sure they have met the relevant people and can get a sense of how the different departments function within the business, and where they will fit in.

Don’t overdo it
While it is important to give induction your time, there is no need to drag it out. Don’t spend weeks putting your new employee through training exercises before you allow them access to real work; this will only make them feel inadequate. Exercises are a good idea, as they give your employees a chance to familiarise themselves with the way you do things and get used their new position, but once they’ve accomplished a few of these tasks, put them onto something real, as it will allow them to feel like they have accomplished something and are becoming an asset to your company.

While they may be trainees today, these are the people who are going to form the foundation of your company, so keep that in mind and treat them accordingly.

The part-time University of Cape Town Effective People Management short course is presented online throughout South Africa and starts on 26 September 2011. Visit for more information.

This article is published under the Creative Commons Attribution license.

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GetSmarter is a high-touch online education company that works together with top universities and industry experts to present courses throughout South Africa.
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