The Peaks and Troughs of Applying New Healthcare Technology

May 25, 2011 - PRLog -- Pharma IQ: Could you explain a bit about what a Management Information Strategy is and why it is necessary?

S Mortimore: We realised about 18 months ago that the traditional way we make decisions to manage our healthcare delivery wasn’t really going to be accepted going forwards, so we spent a lot of time thinking how do we make a better decision and what do we need to put that in place. From that we devolved or implemented our Management Information Strategy. Now, I think ours is slightly different from the traditional one in that it is actually recognising that you’ve got to look at a holistic picture. So we’ve got five key themes of delivery in ours. There’s the IT architecture, which is very traditional, but also things like developing the skills of the people that manage your infrastructure, data and information quality, process optimisation and then authorisation, but most importantly looking at our colleagues in the hospital and saying how do we actually develop their skills to use information, to make better management decisions and therefore make and get better healthcare delivered. We came out with a snappy strap line which was Better Information, Better Decisions, Better Care.

Pharma IQ: Have you encountered resistance to new technology uses from either hospital personnel or patients?

For the transcript or mp3 of this interview in full please click here: http://www.ehealthinformatics.eu/Event.aspx?id=513316&utm...



Simon Mortimore will be among the expert speakers taking part in the Innovation in E-Health and Informatics Conference, running from September 20th-22nd in London. For further information about this event please visit www.ehealthinformatics.eu, email enquire@iqpc.co.uk or call 0800 652 2363.