Graceful Services Receives the 2011 CMUS Talk of the Town Customer Satisfaction Award

April 25, 2011 - PRLog -- Graceful Services Receives the 2011 CMUS Talk of the Town Customer Satisfaction Award


New York, NY (April 20, 2011): Graceful Services has earned the 2011 CMUS Talk of the Town Customer Satisfaction Award for the second year in a row, earning a 4.5-star rating in the Beauty & Spa category.

The award, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. (CMUS), honors companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CMUS Power Rating™. Only those that receive a 4-star to 5-star rating receive the CMUS Talk of the Town Customer Satisfaction Award.

Graceful Services, established in 2001 by Grace Gao Macnow and her daughter Li Huang, has three locations. Both Macnow and Huang are NYS licensed massage therapists and estheticians, and the spa specializes in Qi-Gong massage and spa services. This includes magic hands massage, acupuncture, facials with organic products, and body treatments. There is no product line on sale, just a cozy, clean and serene atmosphere supported by a friendly and professional staff. Rather than aromatherapy or obscure treatments, Graceful Services focuses on the basics of massage, facial and skin care.

“All of our therapists have high-level skills with many years of experience,” says Macnow. “Our technique combines Chinese Tuina, Swedish and Shiatsu. It is deep, penetrating and soft with healing power. The strength is strong, thick and rich. In one hour you could get three different types of massage techniques.”

“After a full day of hard work and stress, people need to find a sure way to enjoy life and relax the body and mind,” says Macnow. “We have created unique techniques for our treatments, with a licensed therapist team and the best prices. Our affordable prices let more people enjoy spa services, especially in this financial crisis.”

For more information about services and locations, contact Grace Macnow at 212-593-9904 or visit www.gracefulservices.com.


About the Award and Sponsors:
This is the third year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction. Among the types of organizations and professionals eligible to receive the award are hospitals, dentists, accountants, physical therapists, veterinarians, optometrists, insurance, chiropractors, lawyers, financial planners, restaurants, bakeries, event centers, home improvement companies, florists, spas, salons and mortgage companies.

For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405.

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Celebration Media U.S. provides companies with information on improving customer care through its publication, Customer Care News, research, and the Talk of the Town Awards program, which identifies companies excelling in positive customer service feedback.